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Difficulty getting in/out of taxi.

I'm not able to manage the big step up in to a wheelchair accessable taxi and can't manage the ramp without help. Until recently most drivers would hold my hand to help me balance but now the drivers are saying they are not allowed to touch passengers to assist them. They are also not allowed to let passengers sit in the front. This means I have to always pre book a standard car style taxi. I was invited out for dinner tonight but couldn't go as I had a two hour wait for a taxi that I could get in. Does anyone else struggle with this?
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