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New Mobility Criteria and change of Descriptor wording
Hi, Can any of the advisors help please. I got my MR result yesterday and not only has the Decision Maker used the new criteria that only came into force yesterday for the 2nd mobility activity but she's decided activity f. which clearly states needing someone with you on an UNFAMILIAR journey also includes familiar journeys. She said I do go out of the house. So if you so much as step outside your door on your own you will be considered as able to plan and go on an unfamiliar journey alone and that's every day or the majority of days. I know a lot of you are affected by this and it's needs clarifying. So Question 1: I claimed PIP last December so shouldn't they be using the old rules for claims before the new ruling came into force? I read that somewhere but now can't find it online. Question 2: Does anyone know about ICE (Independent Claims Examiner) do they look at benefit complaints and is there a complaints dpt. at DWP you have to contact first?