Pension credit

sueanddave
sueanddave Online Community Member Posts: 3 Connected
edited November 2017 in Benefits and income
Our pension credit guarantee has been stopped today with no letter or reason given, I did contact them two weeks ago as a private pension had increased by 75p per week. Went to check today and nothing in bank. 

Comments

  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,761 Championing
    Sorry to hear this @sueanddave, hopefully our Benefits Advisor will be able to advise you on this.
  • BenefitsTrainingCo
    BenefitsTrainingCo Online Community Member Posts: 2,621 Trailblazing

    Hi @sueanddave

    Ouch!

    I think the best course of action is for you to call the Pension Service and find out their view as to why the payment has not come in - may be the they're just having to re-calibrate your award with your amended pension, but best not to speculate really.

    If you're still unsure after calling them please re-post.

    Kind regards,

    Mary

  • sueanddave
    sueanddave Online Community Member Posts: 3 Connected
    Thankyou payment was a day late due to change of circumstances. 
  • BenefitsTrainingCo
    BenefitsTrainingCo Online Community Member Posts: 2,621 Trailblazing

    Excellent! Glad it's sorted!

    Mary

  • sueanddave
    sueanddave Online Community Member Posts: 3 Connected
    Thankyou Mary.

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