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Shame on you Lewisham Council
Lewisham Council has centralised all benefits advice including citizens advice into one call centre. To make an appointment with any you have to go through them. A couple of weeks ago I sent an email to one of them regarding my mandatory reconsideration to be put in the support group for ESA. They didn't respond or even look at it for a week and a half and it went back late. I have suffered with mental illness for over thirty years and because of it I dont suffer fools gladly. I did lose it on the phone and because of that I am now blocked from using any of their services and everyone else's as well. Discriminating against someone with documented mental health issues. Is this acceptable in todays society? Where do turn to? how is this supposed to help my mental health?