Opinions on current retail employee's service quality
First of all, I'm new new here and would like to introduce myself.
Here are a few simple questions that I would love to know about your opinions on existing retail accessibility and their employee's servicing skills.
1. Could you define what is reasonable accessibility of a retail store?
2. What is your opinion on the current retail store accessibility?
3. How important is retail frontline employee’s service quality to you?
4. Have you experience any good service provided by retail employee? If so, how and why?
5. Have you experience any bad service provided by retail employee? If so, how and why?
6. What is your action/s after encounter with any good/bad service provided by the retailer?
Thank you in advance for your precious time and attention, it is much appreciated!
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