Pip premiums — Scope | Disability forum
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Pip premiums

Hello guys
My pip ran out November,refilled the forms in and was awarded again from november 2020 until may 2023,the problem I've got is I havent been paid my premiums on top of my ESA like I normally do,since november over been getting my usual esa payment of 260 quid,I rang them up to ask them where my premiums are since november,I've rang them nearly every day since november,normally the premiums are added to my ESA, its supposed to be 59 pound and 23 pound every week,when I rang them repeatedly and managed to talk to them they keep saying my pip claim ended in november and it hasn't been updated,what the hell is going on when they dont communicate with each other? Apparently I havent been paid the premiums as usual because their system hasn't updated my new award,this is pathetic and it's making my mental health deteriorate,I was supposed to get 360 today I got 260,the hell am I supposed to do with that? What a pathetic rip off country this is 
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Comments

  • dylan77
    dylan77 Member Posts: 18 Listener
    I'm wondering how they can get away with not paying me what I'm owed,since november they now owe me 1328 pound of premiums
  • dylan77
    dylan77 Member Posts: 18 Listener
    I also won at tribunal a few years ago and they had to back date me 10,000
  • dylan77
    dylan77 Member Posts: 18 Listener
    I've been told I will have a call back every day almost since november 2020,nobody has called me back at all,I was just on the phone to pip and they told me that I had a call back a few weeks ago and it went straight to answer machine,my phone cost 300 quid and all of a sudden it doesnt tell me who calls me? What a bunch of lying clowns
  • dylan77
    dylan77 Member Posts: 18 Listener
    I was rewarded pip from when it ran out in november,ESA havent had their system updated so it only shows them that my pip claim ran out,it doesnt show them my new pip award,so because of this I havent been paid my premiums on top of my esa since november,they owe me 1320 pound but when I ring them to ask them where this money is they keep telling me I will get a call back which never comes,I've had enough now and I want to put my head through a brick wall and on close to doing it
  • janer1967
    janer1967 Member Posts: 16,311 Disability Gamechanger
    Hi I am sorry to hear about your trouble 

    Could you ask to speak to your case manager rather than just the call centre they may be able to get things moving 

    Good luck let us know how you get on 
  • poppy123456
    poppy123456 Member Posts: 31,079 Disability Gamechanger
    edited January 2021
    HI,

    It sounds like you're in the Support Group, is this correct? If it is and you're claiming the old Income related ESA then your money will be £113.55 plus the Enhanced disability premium of £17.10 per week, which is automatically added to your ESA. This gives a total weekly amount of £130.65 per week (£261.30 each fortnight) Which sounds like what you're claiming.

    The other disability premium is the Severe disability premium which is £66.95 per week (single person) the criteria to be eligible for this is you must live alone and no one must be claiming carers allowance or the carers element of Universal Credit for looking after you. You must also have a daily living PIP award. Does this apply to you?

    The other disability premium of £34.95 (single person) or £49.80 couples) is not paid when claiming ESA.

    If that applies to you then the SDP isn't automatically added and you need to ring ESA and ask to fill out the IS10 form over the phone.

    If they are still saying that your PIP award isn't showing on the computer then ring to ask to speak to a decision maker.


  • poppy123456
    poppy123456 Member Posts: 31,079 Disability Gamechanger
    I answered your question over on your other thread, which is here. https://forum.scope.org.uk/discussion/75964/pip-premiums#latest

  • dylan77
    dylan77 Member Posts: 18 Listener
    Yes I'm in support group and I was awarded standard rate of 59.70 a week and standard rate of 23.60,I normally get this on top of 260 esa,today I was only paid 260 esa and no premiums have been paid since november 2020
  • poppy123456
    poppy123456 Member Posts: 31,079 Disability Gamechanger
    edited January 2021
    dylan77 said:
    Yes I'm in support group and I was awarded standard rate of 59.70 a week and standard rate of 23.60,I normally get this on top of 260 esa,today I was only paid 260 esa and no premiums have been paid since november 2020

    The £260 includes 1 of the disability premiums which is the Enhanced one. Do you live alone and does anyone claim carers allowance or the carers element of Universal Credit for looking after you?

    The £59.70 and £23.60 are the PIP amounts which are paid separate to your ESA. The premiums are not paid with your PIP claim, they are paid with your ESA. (if eligible for them)

    Or are you saying you haven't been paid your PIP?
  • dylan77
    dylan77 Member Posts: 18 Listener
    Thanks for replying guys ,every time I ring them they wont put me through to a manager or anybody else,they keep saying all they can do is give me a call back but it never comes,they even lie and say we rang you when they never rang me at all,I've been by my phone 24/7
  • dylan77
    dylan77 Member Posts: 18 Listener
    I dont get enhanced,I get standard now on both until I go to tribunal and win again so I'm on enhanced again,its dumb coz they know I'm gona win every time
  • dylan77
    dylan77 Member Posts: 18 Listener
    I was paid 260 today esa and I was supposed to get that on top of the 59.standard and 23 standard I havent had the premiums added to my esa since november when my pip claim ended
  • poppy123456
    poppy123456 Member Posts: 31,079 Disability Gamechanger
    edited January 2021
    I think you're getting confused by the premiums paid with ESA and your PIP amounts. The amounts you said of £59.70 and £23.60 are PIP standard rates for both parts. They are not ESA amounts.

    May i ask if you've been receiving your PIP money every 4 weeks?
  • dylan77
    dylan77 Member Posts: 18 Listener
    I live alone and I dont claim carers allowance or anything,I was getting enhanced until November, I was getting 390 esa every 2 weeks and 490 pip a month and now it's gone to 260 esa every 2 weeks and my pip is now 333 pound,its a big jump just because I'm not enhanced any more
  • dylan77
    dylan77 Member Posts: 18 Listener
    On my bank statements it says pip paid you today or esa paid you today
  • dylan77
    dylan77 Member Posts: 18 Listener
    My friends here and says he dont claim pip but he gets esa of 220  standard esa so if he gets that I should 220 plus the premiums and not 260 quid
  • dylan77
    dylan77 Member Posts: 18 Listener
    The advice centre on the phone told me today that if I got 260 then I am missing premiums 
  • poppy123456
    poppy123456 Member Posts: 31,079 Disability Gamechanger
    edited January 2021
    Your £333 for your PIP is the correct amount for your PIP award at the moment.

    The £260 for your ESA doesn't sound correct to me and you should be receiving the Severe disability premium on top of that amount which is an extra £66.95  per week on top of your ESA. This would bring your ESA to £395.20 every fortnight.

    You need to ring DWP/ESA and ask to claim the severe disability premium over the phone. This can also be backdated to the date it stopped providing all the other criteria apply. The number to ring for ESA is 0800 169 0310

    Hope this helps.

  • dylan77
    dylan77 Member Posts: 18 Listener
    edited January 2021
    I was on that 395.20 that's enhanced but now since my new claim for some reason they havent given me enhanced they have given me standard and all I'm getting is 260 every 2 weeks,(Removed by moderator, offensive language)
  • poppy123456
    poppy123456 Member Posts: 31,079 Disability Gamechanger
    The £395.20 isn't called enhanced. It's ESA support group with the severe disability premium added. Your PIP money you're receiving is the correct amount for the award you have.

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