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No appology

woodbinewoodbine Community Co-Production Group Posts: 3,816 Disability Gamechanger
I can make no appology when I call someone out for presenting opinion as fact or just providing unresearched information as fact that cannot be the truth.
It has become painfully obvious over the last few days that this forum badly misses poppy123456 and her sage benefits advice, no one on here has half the depth of knowledge that they had.
It is with some regret that my best advice to those seeking benefits advice would be to contact CAB or welfare rights or an online benefits checker like "turn2us".
Thank you
my advice is given freely and is correct to the best of my knowledge.

Replies

  • leeCalleeCal Member Posts: 3,381 Disability Gamechanger
    Totally agree @woodbine ☹️
  • CressCress Member Posts: 498 Pioneering
    MSE has a good benefits advice forum...
  • lisathomas50lisathomas50 Member Posts: 3,894 Disability Gamechanger
    I would like an apology as I am not a liar
  • janer1967janer1967 Member Posts: 9,309 Disability Gamechanger
    I agree poppy is sadly missed 

    We did get through a period without her last year so I am sure we can pull together and do it again 

    Adrian does have great knowledge and agree he should be tagged 

    I agree totally that we should only give advice if we are 100% sure it is factual 

    If it is just personal experience this should be stated in the reply 

    It would be a shame if we just directed members to other sources but at times it is the right thing to do 
  • lisathomas50lisathomas50 Member Posts: 3,894 Disability Gamechanger
  • Sandy_123Sandy_123 Member Posts: 1,183 Pioneering
    In response to above post about pip, at moment they are extending claims with out filling out forms as they have mine, if that helps and with out assesment.
  • woodbinewoodbine Community Co-Production Group Posts: 3,816 Disability Gamechanger
    Sandy_123 said:
    In response to above post about pip, at moment they are extending claims with out filling out forms as they have mine, if that helps and with out assesment.
    they are indeed but it remains a fact that a claim can still be looked at 6 months before the original end date, these extensions seem to have no real meaning at the moment.
    my advice is given freely and is correct to the best of my knowledge.
  • Sandy_123Sandy_123 Member Posts: 1,183 Pioneering
    @woodbine I don't know if they are doing them 6 monthly with extended. I think it's because they can't do face to face assessments at moment is reason for extention,  however for what they do at assessment they could do some on Skype or phone.
  • janer1967janer1967 Member Posts: 9,309 Disability Gamechanger
    @Sandy_123 they are indeed extending see other posts 

    But the extensions are just that they are not a review or new award and are due to covid situation 

    But as above the review can still take place anytime 
  • woodbinewoodbine Community Co-Production Group Posts: 3,816 Disability Gamechanger
    @Sandy_123 they have been doing assessments by telephone since the first lockdown and continue to them that way.
    my advice is given freely and is correct to the best of my knowledge.
  • woodbinewoodbine Community Co-Production Group Posts: 3,816 Disability Gamechanger
    I have to say that I am done trying to help with benefits advice, I know now how poppy felt, I refuse to be made to look like a liar just for trying my best.
    my advice is given freely and is correct to the best of my knowledge.
  • Sandy_123Sandy_123 Member Posts: 1,183 Pioneering
    @woodbine it's good to have these discussions, highlights things for people.
  • woodbinewoodbine Community Co-Production Group Posts: 3,816 Disability Gamechanger
    Sandy_123 said:
    @woodbine it's good to have these discussions, highlights things for people.
    its bad that we need them i'm sorry to say.
    my advice is given freely and is correct to the best of my knowledge.
  • Sandy_123Sandy_123 Member Posts: 1,183 Pioneering
    @woodbine I find you have to research the infornation you need as noone in these departments are going to tell you any thing. Then people get knowledge through going through systems, sometimes we don't do things way we should and learn the hard way, at least here you can read what others know, specially if someone is knew to it. What better people to learn from then us. 
    The people it's designed to help. 
  • Sandy_123Sandy_123 Member Posts: 1,183 Pioneering
    @cupcake88 hi cupcake,how's you this evening 
  • woodbinewoodbine Community Co-Production Group Posts: 3,816 Disability Gamechanger
    @Sandy_123 you may have missed most of/some of the bad feeling that erupted here last week which lead to the one person who really knew their stuff on benefits leaving the forum, and it has to be said the one person responsible for that not leaving.
    I rest my case.
    my advice is given freely and is correct to the best of my knowledge.
  • Sandy_123Sandy_123 Member Posts: 1,183 Pioneering
    @woodbine yes, I didn't see any of that and it's a shame if the person has left. Maybe they will come back in time. 
  • woodbinewoodbine Community Co-Production Group Posts: 3,816 Disability Gamechanger
    Cress said:
    MSE has a good benefits advice forum...
    The one thing about the MSE forum for benefits its 100% just for that, poppy and i first came across each other there as well, and that's probably where you will find her now.
    my advice is given freely and is correct to the best of my knowledge.
  • SeanchaiSeanchai Member Posts: 411 Pioneering
    I am so sorry to see Poppy leave... I knew she was thinking of taking a step back for a wee while . I cannot thank her enough for keeping myself and my wife right throughout the last two years . Poppy helped us through getting my wife,s pension , then helping me from DLA to PIP  then helping keep me right on ESA and UC . She also kept us right on my pension earlier this month . My wife and myself cannot thank Poppy enough , she kept us right when we were getting misinformation from various government departments .
    May your God bless you and yours Poppy ....I know you have your own problems in life , yet you took so much of your time to help others . God will reward you for that . 🙏
    I know a lot of people on this site have had various experiences with the various government agencies ...that does not mean we are experts but I would be willing to tell anyone what I went through in the hope that It might help them .
    The only decent person i met in my dealings with DWP was the capita assessment officer , she was nice but very professional at the same time . ( I had a house assessment just before the covid outbreak in the UK) My wife and i both agreed that the assessor was very nice and very professional at the same time .....irrespective of how our decision went , we were happy with out assessor .
    We will all miss Poppy and her brilliant advice . I,m sure someone will take over that spot and do a good job ....although he/she would need to be good to fill Poppy,s shoes .
    slan. Gerry 

  • Cher_ScopeCher_Scope Posts: 3,404

    Scope community team

    Hi everyone,

    As a moderator and person equally invested in the heart and wellbeing of this community, I wanted to raise these points.

    Poppy was a huge source of benefits advice and knowledge, selflessly dedicating much time to responding to our members queries.  Understandably her absence has left a notable gap in our benefits categories and as we transition, I’d ask you to:

    • Be patient with any delays in responding to members’ benefits posts.  Where a response is needed the community team will tag posts as unanswered and take time to research, liaise with our benefits advisor and get back to the OP.  No posts will be purposefully overlooked.  Our intention is to help disabled people.
    • Be patient with each other.  As we negotiate our third lockdown, many of our members have been isolated for coming up to almost a year.  This is impacting us all in myriad ways as we cope with the emotional fallout of being lonely and, for many of us, scared.  Please be kind.  Remember the one value that unites us all is wanting to support disabled people. 
    • Be polite.  An increasing complaint is that posts contain ‘misinformation’.  As a community for, and largely run by disabled people, our dominant source of knowledge is experience.  Experiential knowledge has its clear benefits, however when navigating a benefits system designed by professionals, also has its limits.  Perceptions of how the benefits system works can quickly become outdated or mistakenly recalled.  Due to this, we kindly ask people to make it clear when they are speaking from experience and/or include links to back up assertions.  If this isn’t done, members should not be reprimanded.  This is against the community’s common goal of support and understanding.  Indeed, if you feel you can’t respond in a friendly manner, please report the post as containing inaccuracies and move onto another conversation so the community team can take appropriate action.
    • Be mindful when constructing posts.  As a community team, we are endeavouring to respond to reported posts as quickly as possible.  Having to additionally deal with posts created with the sole purpose of complaining serves to i) increase our workload, ii) increase the number of reported posts we receive and iii) reduce the time we have available to manage the wider community.  To emphasise, we are aware of ongoing situations - your comments on this matter have been heard and actions are being taken.

    Bearing in mind the above, I want to thank you all for wanting the community to be the best it can be, after what has been a difficult couple of weeks.  It is greatly appreciated and your patience and understanding is much appreciated.  Thank you. 

    This thread will now be closed as it is clearly aimed at specific users which is against our online community guidelines and unhelpfully likely to induce further conflict. 

    Online Community Co-ordinator

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