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Become a Community Volunteer Adviser

Ross_ScopeRoss_Scope Posts: 4,173

Scope community team

edited July 13 in Community updates

Volunteer on the community

Applications are now open for the Community Volunteer Adviser position.

A time commitment of between 1 and 5 hours per week is asked, and you have the flexibility to decide when you do your volunteering. All that we require is that the time you volunteer is within the periods when the online community is staffed, which you can find details of on the information page below. 

If you are interested in applying for the Community Volunteer Adviser role, you should follow the link provided which will take you to the Scope volunteers page.

Community Volunteer Advisers

We’re looking for someone who has professional knowledge / expertise in one or more specific fields relevant to disabled people, for example:

Disability benefits, mental health, autism, parenting, special educational needs and disabilities, social care, occupational therapy, speech and language, sensory impairments, chronic pain, sex and relationships, disability aids and equipment, assistive technology, employment, education, disabled parenting, diet and nutrition, incontinence, sleep, fitness.

As well as focussing on your area of expertise to support others, we’d also like you to:

  • join in other discussions (especially those which have not received a response)
  • help flag concerning behaviour or members who may be at risk
  • get involved in Q&A sessions or other community activities to help increase participation
  • occasionally provide insight elsewhere in Scope
This will be a great opportunity to hone your skills, develop new ones and gain some valuable experience along the way.

Find out more and apply


Thank you
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Replies

  • woodbinewoodbine Community Co-Production Group Posts: 4,498 Disability Gamechanger
    I'm sure there are a number of people in the community who would be suitable for either role, sadly whilst I spend as much time as I can posting I can't commit to being avaliable as sometimes I can't string a sentence together and my worsening vision problems are making it difficult.

    "Putting a child into care, isn't caring for a child" (T.Rhattigan)
  • MarkN88MarkN88 Member Posts: 1,291 Pioneering
    I’ve seen these roles work very well on other forums, I hope it goes well for Scope. 
  • Ross_ScopeRoss_Scope Posts: 4,173

    Scope community team

    woodbine said:
    I'm sure there are a number of people in the community who would be suitable for either role, sadly whilst I spend as much time as I can posting I can't commit to being avaliable as sometimes I can't string a sentence together and my worsening vision problems are making it difficult.

    We only ask for a minimum of one hour per week for these roles, so the time commitments aren't huge I think. Not trying to press you into applying, I totally understand your reasoning, I just wanted to say that :):smile:

    I struggle to string a sentence together myself sometimes :D 
    Online Community Coordinator

    Talk to our chatbot and give us feedback on the community.
  • Ross_ScopeRoss_Scope Posts: 4,173

    Scope community team

    MarkN88 said:
    I’ve seen these roles work very well on other forums, I hope it goes well for Scope. 
    Hopefully so, thank you :) 
    Online Community Coordinator

    Talk to our chatbot and give us feedback on the community.
  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    With these roles there seems to be a commitment that you will volunteer for 'hours [which] will be agreed according to a flexible schedule with your respective volunteer manager.' How 'flexible' is 'flexible? There are many here like woodbine, who answer queries rather 'as & when they can,' so I understand exactly where @woodbine is coming from.
  • lisathomas50lisathomas50 Posts: 4,352 Disability Gamechanger
    I have applied as I think it will also help me I have to much time on my hands just keeping my fingers crossed only apiece for the 1st one its good experience 
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    edited April 21
    @chiarieds @woodbine To offer some reassurance, the only pre-requisite would be for volunteers to work during the online community’s staffed periods (8am – 8pm weekdays and 10am – 6pm weekends).  Other than this, we appreciate people have fluctuating impairments and other responsibilities/demands on their time, so the role is totally flexible in being whatever works best for each person.

    Thank you to everyone who's applied so far :) 
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  • Ross_ScopeRoss_Scope Posts: 4,173

    Scope community team

    @chiarieds @woodbine To offer some reassurance, the only pre-requisite would be for volunteers to work during the online community’s staffed periods (8am – 8pm weekdays and 10am – 6pm weekends).  Other than this, we appreciate people have fluctuating impairments and other responsibilities/demands on their time, so the role is totally flexible in being whatever works best for each person.

    Thank you to everyone who's applied so far :) 
    And just to hop on the back of this from Cher, this doesn't mean that you won't be allowed on the community outside of your voluntary hours. We would just require for you to then use your personal community account, as a pose to the volunteer account that will be used during the times you're volunteering within the specified hours above.
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  • Rachel10876Rachel10876 Member Posts: 14 Connected
    i like the look of this x
  • Ross_ScopeRoss_Scope Posts: 4,173

    Scope community team

    i like the look of this x
    Good to hear :) If you want to find out more information and apply, you can follow the respective links provided in the opening post :) 
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  • mikehughescqmikehughescq Member Posts: 6,621 Disability Gamechanger
    So how exactly is “expertise” measured here? Is there a test/a standard or is there just a reliance on self assertion? Asking because this is effectively a formalising of the model which has failed over the 4 years I’ve been on here. 
  • Adrian_ScopeAdrian_Scope Testing team Posts: 8,001

    Scope community team

    Thanks for the question @mikehughescq. I presume your query is in relation to the volunteer adviser role?

    It's true we've had volunteer advisers on the community before for topics such as sex and relationships or disabled education and I wouldn't say its a model that's failed. While it was a shame that many of our advisers were only able to offer support for a short period of time, we've generally had very positive feedback about our specialist advisers, most of whom work directly in their field of expertise.
    However, the model wasn't fit for what we need it to be in 2021 and so we've worked very closely with our Volunteering team to completely rethink it and expand the processes that support it.

    To answer your question: the role will require expertise to be formally evidenced alongside reference checks and it will be advertised outside of the community through a range of relevant professional networks.
    Community Manager
    Scope
  • Katharine_ScopeKatharine_Scope Member, Scope Career Pathways service Posts: 41 Connected
    These are such great opportunities. I make sure to promote the roles and the online community as a whole to customers via Career Pathways and during presentations so I hope some of those people might take the opportunity up :) 
    Katharine McKnight
    Careers Adviser, Career Pathways
  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    Hi @Katharine_Scope - good to see you about, & promoting the community. I have a recent gripe, which I hope perhaps yourself, or one of the Scope team can help me with. Well, this on the back of a fairly long-standing gripe tbh. I've often wished there was a better link to the services & info that are available on Scope from the online community.....but no, click the 'Back to main site' link, then go to 'Online advice' or 'Support services' then find the page needed. I used to be able to then 'View the page info,' copy the link, then come back to the online community, & paste the link in....very tedious, but could get there. Over the paste couple of days, I no longer have the option to view the page info as it's missing, so hard to promote any of the Support services, etc. Countless back clicks to get back to the community, having achieved nothing....so frustrating (well even more frustrating than usual).
  • Katharine_ScopeKatharine_Scope Member, Scope Career Pathways service Posts: 41 Connected
    edited May 1
    Hey @chiarieds thanks for your comment. I am quite new to Scope so not sure who the best person to contact would be re: this, but I'll tag some of the Online Community Team and I'm sure they will be able to help.
    @Ross_Scope @Caz_Scope @Tori_Scope @Adrian_Scope can any of you help with this? :) 
    Katharine McKnight
    Careers Adviser, Career Pathways
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    @Katharine_Scope Thank you for tagging the team :)

    @chiarieds I'm sorry you're experiencing such frustrating problems.  Accessibility is something we're working on and this is a good example of where it definitely could be better. 

    Just to clarify, when you say you no longer have the option to 'view the page info' what do you mean?  Was this a link you used to be able to click or can you no longer visibly see some page info?  
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  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    edited May 2
    Hi @Cher_Scope - I used to be able to go onto one of the main sites online advice or support services sections, then, when on the page I wanted to post a hyperlink to, I could do a right click with the mouse, & one of the options was 'view page info', this brought up a box with the hyperlink to that page, which I could then 'copy,' come back to the online community, then 'paste' it into a reply. Now when I right click as above, 'view page info' is no longer there.
    Trying to tell a new poster how to get to the right page would need a lengthy reply to get them on the right page, which was why I used a hyperlink instead, but this is no longer possible.
    Just to add 'view page info' is no longer available with a right mouse click on pages in the community either, just having checked.
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    @chiarieds Hmm, how strange.  I'm no technical whizz so bear with me, but if you go to the online advice/support section webpage of your choice and right click in the search bar at the top of your screen, you should be able to click copy.  Then once you return to the online community, if you press paste your hyperlink should appear.  Does that work?
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  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    Hi @Cher_Scope - when I right click there's no option to 'copy' unless I highlight some text, so that doesn't work for me. The only way I can get a hyperlink is to search for Scope on the internet, then find the page needed, copy the hyperlink that shows & come back to the community, which I did the other day....again a ridiculously long work around, which I'm not prepared to keep on doing.
    This has been a long standing issue for me, why was the link to 'Online advice & support,' which was available on the community, ever removed? 'Recent discussions' has 3 links to it......? I'm puzzled by the logic, sorry. :(
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    @chiarieds No need to say sorry, I understand.  I'm not 100% sure on the things you mention but I do appreciate how time-consuming it must be.  Please leave it with me and I'll endeavour to get you some answers on Tuesday (day after Bank Holiday when more staff will be around).  In the mean-time - apologies  <3
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  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    Thank you @Cher_Scope - any help with this will be appreciated.
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    Hi @chiarieds

    I have a mini update - the link to 'Online advice and services' was removed to support members' navigation on the community.  Feedback was showing that many members were using the links, then getting lost and struggling to return, however I do appreciate this wasn't the case for yourself.  Maybe it would be worth bookmarking the information/support pages you regularly refer to, as a means of saving time?  

    Also, it's possible that the issue you are experiencing around not being able to view 'page source' is related to your internet browser.  Is there a chance you could post a screenshot of what happens when you right click on a webpage?  Once we have this, we can discuss it more with our tech people.

    Many thanks.
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  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    edited May 4
    Hi @Cher_Scope - Now I can understand why the link to 'Online advice and support' was removed.....exactly why I don't tell members to click  'Back to the main site,' click on 'Online advice and support,' etc, etc, etc.....then find your way back! :o
    I could bookmark the pages I often refer to on Scope (& there are rather a lot), yet have many other bookmarks too, so not that great a workaround.
    No problem with my browsers, & I can still see 'View Page Source,' what I can no longer see, as mentioned above, is 'View Page Info.'
    On Scope now (sorry I can't get a screenshot of it) when I do a mouse right click from top to bottom the following shows:
    Save Page As...
    Save Page to Pocket
    Select  All
    Take Screenshot
    View Page Source
    Inspect Accessibility Properties
    Inspect (Q)
    It was either above or below, 'View Page Source' that I 'View Page Info' was also listed. When I then did a left mouse click on this, a small window opened up with the hyperlink to a page at the top of it, this I then copied, 'found my way back' to the online community & pasted into a reply I was composing. I'm not sure when it disappeared; I think just a few days ago.
    Just to edit, something has happened with the online community recently (which has been mentioned to Tori, who was also going to ask the tech people); in trying to help @Butler356 change their photo/avatar, I lost mine. Then in trying to help me, @66Mustang lost his.....I'm waiting for a third thing to go wrong! :)
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    edited May 5
    @chiarieds

    Have you recently updated to Firefox 88.0 (release date April 19 2021)?  I've done some digging and Mozilla removed the 'Page info' item from the context menu in this update, without mentioning it in the accompanying release notes.  You can read more about it on this ghacks.net blog and this Winaero blog.  Apparently the 'Page info' function will be restored in Firefox 89 so please let me know if it returns after your next update (if this turns out to be the source of the problem that is).  

    Also, yep @Tori_Scope reported the photo/avatar issue to our tech bod and we are waiting for a reply.  As soon as we get one, we'll update you :) 

    Fingers crossed nothing else goes wrong! 
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  • Caz_AlumniCaz_Alumni Scope alumni Posts: 626 Pioneering
    That's good to know about the Mozilla Firefox update. Thanks for tracking that down @Cher_Scope!
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  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    Thank you @Cher_Scope - at least there's a way around the missing 'View Page Info' as mentioned in the link you gave, so one problem solved. :) Now I just have to remember to use Ctrl + I, which works.
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    @chiarieds Glad to have helped  :)
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  • chiariedschiarieds Community Co-Production Group Posts: 9,181 Disability Gamechanger
    Thank you @Tori_Scope - profile picture/avatar up & running again, but, the 'activity' page now isn't showing for me. :s
  • Tori_ScopeTori_Scope Posts: 5,020

    Scope community team

    Yes, we got an email about a fix for the problem @chiarieds. Looks like it's working now thankfully!

    I just tried and the activity wall isn't loading for me either. I'll pass it on. Hopefully it's just some temporary maintenance. 
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  • GlobsterGlobster Community Co-Production Group Posts: 737 Pioneering
    edited May 8
    @Tori_Scope
    It is still not working for me as well?
    When I try select the avter it’s still not letting me do it 
    that I tried Mac and iPad 
  • GlobsterGlobster Community Co-Production Group Posts: 737 Pioneering
    When I try select the avter it’s still not letting me do it 
  • Ross_ScopeRoss_Scope Posts: 4,173

    Scope community team

    Thanks for letting us know @Globster, I will pass that on. 

    The activity wall should be working now, just to let everyone know.
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  • [Deleted User][Deleted User] Posts: 0 Pioneering
    Love to, but with my condition I don't have the patience to deal with a few certain members on here! Most are great but there it is.
  • GlobsterGlobster Community Co-Production Group Posts: 737 Pioneering
    @Ross_Scope
    When I try to select the avter it’s working for me now thank your help and support with problem
  • Cher_ScopeCher_Scope Posts: 4,038

    Scope community team

    @givingup I'm sorry you feel that way and the volunteering roles aren't for everyone so no problem.  We do want to keep our community a safe and friendly space (see our house rules) so please avoid indirectly attacking others and report any issues you might have directly to the community team via the 'report' function or by emailing us at [email protected]

    @Globster That's great and your new avatar looks awesome :)  Thanks for updating us! 
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  • MarkN88MarkN88 Member Posts: 1,291 Pioneering
    Did this idea ever materialise? 
  • Ross_ScopeRoss_Scope Posts: 4,173

    Scope community team

    Hi @MarkN88

    Thanks for your reply.

    We are still actively recruiting for this role, and a number of applicants have already been successful and will hopefully be on the community soon.
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  • MarkN88MarkN88 Member Posts: 1,291 Pioneering
    @Ross_Scope thanks for the update. 
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