Strange call from DWP re PIP - MR. Is it normal for them to ask me to confirm bank details? — Scope | Disability forum
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Strange call from DWP re PIP - MR. Is it normal for them to ask me to confirm bank details?

KG1234
KG1234 Member Posts: 3 Listener
edited November 25 in PIP, DLA, and AA
I have had a MR in re PIP some 12 weeks. I had a phone call from them on Monday. They asked the mandatory security questions and then have you been in hospital etc over the past year. Then he said he had my bank account details in front of him could I confirm they were correct. We did this (he read them out I confirmed) and then he said that was all and off he went. Why would this happen, it seemed very strange. I did say is there any news and he said no a letter would be sent off to me asap. Is this not somewhat odd?

Comments

  • mikehughescq
    mikehughescq Member Posts: 7,817 Disability Gamechanger
    Please use the search function on this site. These questions are routine when you are to be made a payment. 
  • poppy123456
    poppy123456 Member Posts: 24,773 Disability Gamechanger
    Hi,
    Yes usually I would agree with Mike but we have had a couple of members recently who were asked these questions but when the decision was made, it stayed the same. I’m not saying it could happen to you but just wanted to make you aware.
  • Tori_Scope
    Tori_Scope Posts: 6,632

    Scope community team

    edited November 26
    Welcome to the community @KG1234 :) How are you doing today? 

    I hope the above comments have put your mind at rest a bit. It's common for them to ask this question.

    Best of luck with your MR! I hope it's not too long until you receive your decision letter.

    Just to let you know, I've moved your post into our PIP category. Please feel free to ask any further questions you may have, and let us know how you get on. 
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  • KG1234
    KG1234 Member Posts: 3 Listener
    Thank you all. My MR was successful, heard this morning.
  • Libby_Scope
    Libby_Scope Posts: 204 Courageous
    Congratulations @KG1234, what fantastic news! :) I bet you are very relieved and what a great start to Friday. 
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  • janer1967
    janer1967 Member Posts: 12,873 Disability Gamechanger
    Great news 
    I have professional experience in HR within public,  private, and charity sectors.  If I can help I will 
  • mikehughescq
    mikehughescq Member Posts: 7,817 Disability Gamechanger
    Hi,
    Yes usually I would agree with Mike but we have had a couple of members recently who were asked these questions but when the decision was made, it stayed the same. I’m not saying it could happen to you but just wanted to make you aware.
    Probably more accurate if I had said that, at minimum, your existing payment is to be maintained but they're taking the opportunity just to update their records. 
  • KG1234
    KG1234 Member Posts: 3 Listener
    Hi
    I had my award letter and have been awarded daily living PIP. I am so happy with this and it is indeed the right decision after a MR.   They have backdated it from March 15th 2021 the award is for 3 years and 5 months. I reach pension age in April of that year. The question. I was initially on income support at the start of this application and have since been moved onto UC, can I claim back premium payments for my award term from March on Income support to UC application or is this lost now?
    Many thanks in advance. It is indeed a wonderful site full of knowledge and support   
  • calcotti
    calcotti Member Posts: 3,372 Disability Gamechanger
    edited November 29
    KG1234 said:..can I claim back premium payments for my award term from March on Income support to UC application ..
    Yes, you should be able to do that.
    If you were getting the Severe Disability Premium (SDP) in your IS, still met the conditions for SDP when you applied for UC and the UC applications was made within one month of the IS ending you should also ask UC to add an SDP transition element to the calculation of your UC entitlement (backdated to the start of your UC claim).
    https://www.entitledto.co.uk/help/Transitional-protection-Universal-Credit
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.

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