PIP Assessment. Why might they have asked for my bank details when I rang after? — Scope | Disability forum
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PIP Assessment. Why might they have asked for my bank details when I rang after?

MrJackT
MrJackT Member Posts: 4 Listener
edited November 25 in PIP, DLA, and AA
Hello! 

I first applied for PIP in June. The DWP then received the form in July. I then had a telephone assessment on the 11th November. (I did ring PIP once or twice to make sure they had received everything etc) I was asked to answer my some mandatory security questions before they could answer my questions. I then got a text message on the 12th November from the DWP saying that they had received the PIP assessment. So I rang them on the 12th November to ask if they could send out a copy of the report from the telephone assessment.

When I rang the person who I spoke to asked several security questions, one of them was my bank account details and I was confused because I have never been asked my bank account details before does anyone know why on this occasion they asked for my bank account details? 

I still haven’t received the report from the telephone assessment so I’m not sure if the DWP has actually sent out a copy or not. 

Comments

  • poppy123456
    poppy123456 Member Posts: 24,650 Disability Gamechanger
    Hi,
    Sometimes they do ask you to confirm your bank details to check they have the correct one. 
    There are no timescales for decision but as a guide anything between 2-12 weeks.

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