Stop some notifications! Help — Scope | Disability forum
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Stop some notifications! Help

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Alexander13
Alexander13 Community member Posts: 55 Connected
Hi I have tried to stop notifications but nothing seems to stop the what’s for dinner notifications. Does anyone know how I can stop them. 

Comments

  • chiarieds
    chiarieds Community member Posts: 16,103 Disability Gamechanger
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    Hi @Alexander13 - the only way to stop this is to stop a certain group of notifications. If you go to your profile, click on 'Edit Profile,' then 'Notification preferences,' then to the left you'll see a column of different notifications. If you click on the tick of 'Notify me when people comment on discussions I've participated in' this should remove the tick so you no longer receive these. Remember to save your preferences.

  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    There are problems with notifications currently that have been reported several times so you may find even if you change them as above it doesn't work


    Some people are not getting any notifications and others are getting them even if turned off

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
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    Hi @Alexander13


    Sorry to hear that you haven't been able to stop notifications. If the steps outlined by @chiarieds haven't worked and you are receiving those that you have unticked, then as mentioned by @janer1967 this is an ongoing issue.


    Do let us know what your situation is, hopefully it is the former rather than the latter and it can be resolved for you swiftly.

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  • Alexander13
    Alexander13 Community member Posts: 55 Connected
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    Hi thanks all at moment I haces tried to remove all notifications by unticking but to no avail. I assume as said there is an issue that needs fixing.

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
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    Thanks for your response @Alexander13, yes it appears as though you are experiencing the issue too, sorry about that. I will raise this again with those who handle the technical side of things on the community.

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  • Alexander13
    Alexander13 Community member Posts: 55 Connected
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    Thanks I have tried clicking and saving them all as ticks and then removing to see if that helps.

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