Family funding

pierce202
pierce202 Online Community Member Posts: 7 Listener
edited October 2021 in Benefits and income
Hi has anyone had problems getting family funding 

Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,469 Championing
    What kind of problem are you having accessing the Family Fund @pierce202? Giving a bit more information might help our members to share their knowledge and advice :) 
  • pierce202
    pierce202 Online Community Member Posts: 7 Listener
    i applied in august and sent all relevent paperwork now there asking for an asser to ring me still no one rang its been another 3 wks and when i rang today they just said its been realoted to another asser and couldnt tell me why, weve just applied for a bike but it seems really stressful and unorganised

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome sorry you are having trouble but I think it is just the chaos everywhere is in at the moment with people still working from homr nd the back logs everywhere is trying to catch up with
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @pierce202, I'm sorry you have been waiting. I imagine they have a lot on at the moment. Here is a statement that they put on their website:
    Because of the coronavirus outbreak we have fewer colleagues than usual responding to your queries, and understandably more families contacting us than ever before. This is having an impact on how quickly we can respond to your queries, and for this we are truly sorry. 
    Here is the full article: Family Fund and Coronavirus

    I hope you don't have to wait much longer. :)

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