Telephone assessment — Scope | Disability forum
Please read our updated community house rules and community guidelines.

Telephone assessment

dfs050365
dfs050365 Community member Posts: 36 Listener
edited April 2021 in PIP, DLA, and AA
I can walk about 30m and was asked about planning a journey, the interviewer made it sound like planning in the cognitive sense. It does not take a genius to work out that if you cant get to within 30m of your destination you simply are not getring there.
As I am not psychic I cannot precict parking and so planning any journey is impossible. 
Furthermore, although the DWP take part in the motobility scheme if you drive it is detremental to your claim. I went to five seperate tribunal hearings and was eventually awarded the higher rate for mobility.
At my first assessment after the tribunal, wlhich was carried about by some obnoxious ambulance driver, my benefit was reduced to the lower rate. I put in a mandatory reconsideration which is a total waste of time as I was expected to get records from medical people, which needs applying for in writing and they have 30 days to respond.
I have put in two complaints which have both been ignored. The whole thing has left me depressed and frustrated and as far I am concerned the DWP are a disgrace



«1

Comments

  • MarkM88
    MarkM88 Community member Posts: 3,127 Connected
    dfs050365 said:
    by some obnoxious ambulance driver

    Sorry but, it would have been a fully qualified paramedic and it’s unfair to down play that, even if you don’t agree with what was said or who carried out your assessment. 

    They are the frontline and save lives and do more than drive an ambulance. 
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    edited April 2021
    dfs050365 said:
    I can walk about 30m and was asked about planning a journey, the interviewer made it sound like planning in the cognitive sense. 

    That is what the planning a journey question is about.
    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/918329/pip-assessment-guide-part-2-assessment-criteria.pdf
    This activity is designed for limitations on mobility deriving from mental health, cognitive and sensory impairments, whereas activity 12 is generally designed for limitations from physical problems.
    The moving around question (activity 12) deal with the act of walking.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,652 Disability Gamechanger
    Hello and welcome to the community @dfs050365, glad you've joined us.

    I'm sorry to read that you weren't happy with your claim experience.

    As touched on by others, the different questions can have very specific purposes, and I admit that it isn't always clear what is being asked of you, which can make it difficult to answer.
    Online Community Coordinator

    Concerned about another member's safety or wellbeing? Flag your concerns with us.

    Did you receive a helpful reply to your discussion? Fill out our feedback form and let us know about it.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
     Yep I know the guy was a paramedic, but to qualify I had to convince a judge, doctor and disability specialist.
    If any of you have a tribunal take representation as the way you are treated is poles apart. The fact I attended was seen as detrimental to my mobility claim,  also I was critizised for reading legislation.
    These hearings are a joke and I was not given the opportunity to have my say, yet I was accused of contradicting myself.
    So how come in order to qualify I had to go to some lengths, yet first opportunity some guy on leave from the NHS had the authority to take money from me.
    I know he was on leave because he attended my house when I needed an ambulance.So my point is the deck is stacked and they are looking not to pay rather than whether your claim is legit.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    Can anybody tell me why would planning a journey be a question of mental capability. Who fancies a debate as to whether Dr Stephem Hawkins was disabled as he would not be entitled to higher rate mobility. He was able to plan a journey, whether he could actually get there is apparently irrelevant.
    Many thanks

  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    In order to claim your entitlement you will need representation, it is a tricky business. Trust none of them as they lie and remember the information you provide should be for your worst days.
    Me personally, I was asked if I consider committing suicide, to which I replied yes. I started to cry as I felt ashamed. Yet the assessor made no reference to this.
    I ask the question, are assessors paid a bonus for the people whose entitlement they rip off?
    Furthermore, mandatory reconsiderations. We the disabled are expected to gather evidence to prove our case. Yet if you want access to your medical records you will have to write and they have 30 days to reply. Chances are you will run out of time. 
    I cant get my doctor to write on my behalf, today I have a blood test with the nurse so I am planning a sit in at my surgery so I expect to be arrested.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    That letter is a matter of record as it was the response from my tribunal, I believe I have a copy. Give me a bit of time and i will post it for you. How do you like dem apples. It is a matter of public record if you think about it.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    Dr Stephen Hawkins could plan a journey but could he get there. I think not
  • Caz_Alumni
    Caz_Alumni Scope alumni Posts: 621 Pioneering
    edited April 2021
    HI @dfs050365

    How are doing today? I just spotted that you're planning to post a copy of your tribunal letter. 

    Before you do that, please could I ask that you make sure that you do not include any personal, identifying details in any images that you upload to the community - for example, your full name, address, email address DOB, etc., or the full names of any other individuals who might be referred to in your paperwork. Please note that this would be in breach of our community guidelines. You are welcome to upload copies of your documents if you would like to provide our other members with some further information, but you will need to ensure that all identifying personal details are not visible or that these have been redacted. Hope that's all clear - and thank you very much in advance.

    Moving on from that point, I also wanted to say hello from me and a big warm welcome to community. Plus, I am very sorry to hear that you're experiencing issues with your PIP claim and that this is causing you some distress. 

    Last of all, please do know that we are here to help where we can. So, do please keep talking to us about this and we shall see what additional support we can offer to you. 
    Online Community Coordinator (she/her)

    Want to give us feedback? Complete our feedback form now.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    Listen what I am wroting is just what happened to me. I joined up in the hope of getting some help because to be honest im finding it hard. Its not Ripleys Belive It Or Not. What I have posted is what happened to me.
    It is irrelevant as to the definition of this or that, in the real world disabled people are receiving short shrift.
    Sorry mate,nobody cares and if you want your entitle
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    Getting old, sry last post was a mistake, its incomplete. 
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    So is planning a journey a real world thing or cognitive. We have sat navs  which tell me how to get from door to door. Yet I still cant visit my sister because my journey includes parking, that I cant plan for. So nò I cant plan a journey
  • Caz_Alumni
    Caz_Alumni Scope alumni Posts: 621 Pioneering
    edited April 2021
    Just to follow up on this with you @dfs050365.

    We're very sorry to hear about your difficulties with the process of claiming PIP and progressing your claim through the tribunal. And I can very genuinely say that the frustration you're feeling is something that many of our community members will be able to relate to. 

    I also wanted to check again with where exactly you're up to on this? I see from your original post that you've already submitted some follow-up complaints. Have you taken any additional steps or sought any further advice about your current position?

    If not, then as some of our community members have suggested, a possible next step would be to seek out some further advice and representation. In that respect, AdviceLocal would be a good starting-point to try and find some local support and practical guidance.

    Plus, you're very welcome to keep talking to us on here and we'll do our best to support you through the process as well. 

    Hope that helps to address some of your concerns and the frustration that you're feeling @dfs050365?
    Online Community Coordinator (she/her)

    Want to give us feedback? Complete our feedback form now.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    Many thanks. I appreciate the feedback and I will block out the appropriate info. Ttfn
  • lisabrazil80
    lisabrazil80 Community member Posts: 94 Courageous
     My pip end on 27march 21 I  had my fone assistant  on 31 march 2021 wen should I call them  to see did I get win back my pip review  ent one else got the pip back on fone assignment 
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    Out of interest,  letters from the tribunal, would the DWP have a copy and am I entitled to it.
    Another thing, Stephen Hawkins would have been awarded 16 points because he couldnt walk 30m and 16 points because he couldnt move from one chair to another. The points needed for full mobility was 15.
    There was a form online that laid it all out, I think it was for cerebal palsy on www.gov.uk. I will endeavour to find it
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
    dfs050365 said:
    Out of interest,  letters from the tribunal, would the DWP have a copy and am I entitled to it.
    Another thing, Stephen Hawkins would have been awarded 16 points because he couldnt walk 30m and 16 points because he couldnt move from one chair to another. The points needed for full mobility was 15.
    There was a form online that laid it all out, I think it was for cerebal palsy on www.gov.uk. I will endeavour to find it
    You are confusing PIP with the Work capability assessment for ESA/UC. Different assessment criteria.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    edited April 2021
    (Removed by moderator, personal comment towards another member)
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    Instead of running me down tell us what we should be doing. People are being seen off because they are unfamiliar with how the system works. Contrary to what you may think im not confused, lying or gaining a penny for my comments.
  • dfs050365
    dfs050365 Community member Posts: 36 Listener
    edited April 2021
    (Removed by moderator for being a personal, provoking comment towards another member)
This discussion has been closed.

Brightness

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.