Hi, I stopped carers allowance a week ago and due payment today but not received it

Sparkles1
Sparkles1 Online Community Member Posts: 9 Listener
edited November 2021 in Benefits and income
Hi can you plz help,I stopped carers allowance a wk ago and due payment today but not received it,do u no why?

Comments

  • Ross_Alumni
    Ross_Alumni Scope alumni Posts: 7,611 Championing
    Hi @Sparkles1

    Welcome to the community, thanks for joining us. 

    Are you sure you were due a payment today? If so, have you called to query as to why it hasn't been paid?
  • Sparkles1
    Sparkles1 Online Community Member Posts: 9 Listener
    Yes it was due today as last payment was 28th may
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    As suggested above you will have to call them as all we could do is guess 
  • Tori_Scope
    Tori_Scope Scope Posts: 12,469 Championing
    Hi @Sparkles1 :) Have you been able to give them a call? 
  • Sparkles1
    Sparkles1 Online Community Member Posts: 9 Listener
    Tried phoning jst kept holding so gave up.
    Maybe it pays in arrears?
  • Tori_Scope
    Tori_Scope Scope Posts: 12,469 Championing
    Sorry I missed your reply @Sparkles1. Did you manage to sort out your Carer's Allowance payments?
  • silva
    silva Online Community Member Posts: 10 Listener
    Ok thnk you so much ,