Payment dispute, help! How long until I find out how much I'm to receive from underpayment?

claremariex93
claremariex93 Online Community Member Posts: 2 Listener
edited October 2021 in Universal Credit (UC)
Hi, I received confirmation about 3-4 days ago that my payment dispute had been accepted and sent off to the invalidation team to calculate and approve the payment, before sending it out to me. 

Does anyone know how long this process takes or when I will find out how much I am to recieve from the underpayment? Love that it's been accepted but it's still so stressful having to wait to find out how much and when I will then get ??‍♀️ 

TIA 

Comments

  • claremariex93
    claremariex93 Online Community Member Posts: 2 Listener
    Hi, I received confirmation about 3-4 days ago that my payment dispute had been accepted and sent off to the invalidation team to calculate and approve the payment, before sending it out to me. 

    Does anyone know how long this process takes or when I will find out how much I am to recieve from the underpayment? Love that it's been accepted but it's still so stressful having to wait to find out how much and when I will then get ??‍♀️ 

    TIA 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    HI,
    There are no timescales. Once payment has been made it takes 3-5 working days to go into your bank unless they make a fast payment, then it's received the same day.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Duplicate thread, previously answered here. https://forum.scope.org.uk/discussion/84916/payment-dispute-help#latest

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi there 

    Sorry but there is no accurate answer here depends on how much work they have to get through 

    Good news it's been accepted 
  • claremariex93
    claremariex93 Online Community Member Posts: 2 Listener
    Thanks for letting me know guys! It's a nightmare just having to wait and not know ? 
  • chiarieds
    chiarieds Online Community Member Posts: 17,214 Championing
    Hi @claremariex93 - I just wanted to welcome you to the community. Hopefully it's not too long until you receive your payment. How is your weekend going? :)

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