Hi, my name is elmas85! I'm worried they're going to reject my claim

elmas85
elmas85 Online Community Member Posts: 5 Listener
edited May 2022 in PIP, DLA, ADP and AA
Hi sorry I'd appreciate if anyone could help me about my pip claim I had assessment last week on 1/5 10 days ago the lady was so kind and lovely even tho she asked me to call me back after 10 mins coz I felt so bad I was in emergency that night coz of my heart and after we done the assessment she called me 10 mons after and asked me how am I doing I called dwp yesterday they said they haven't got the assessment paper yet I'm still waiting and so scared and worrying if they reject my claim 

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  • elmas85
    elmas85 Online Community Member Posts: 5 Listener
    Hi sorry I'd appreciate if anyone could help me about my pip claim I had assessment last week on 1/5 10 days ago the lady was so kind and lovely even tho she asked me to call me back after 10 mins coz I felt so bad I was in emergency that night coz of my heart and after we done the assessment she called me 10 mons after and asked me how am I doing I called dwp yesterday they said they haven't got the assessment paper yet I'm still waiting and so scared and worrying if they reject my claim 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Hi,
    Assessment reports aren’t always returned straight away. Sometimes they are chosen for audit. It’s nothing for you to worry about, it just means they are checking the assessor did their job properly. 
    If this is what’s happened it can delay the decision making process because a decision can’t be made until the report has been returned. 
    There’s no timescales how long it will be in audit.
    Once it’s returned a decision can take between 2-12 weeks.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,536 Championing
    Hello @elmas85 thanks for reaching out this morning. Are you back at home now? How are you doing?

    I know it can be difficult, but try not to worry. You've done the hard part with the assessment, and I'm glad to hear the lady who called you checked in with you later, that was very kind and reassuring of her. 

    I hope Poppy's reply has helped reassure you too. At this point you've done everything you need to, so try to focus on other things while you wait to hear more from the DWP.

    You're welcome to have a look around the forum, and chat to our members in the Coffee Lounge, where you can also play games. Whatever helps pass the time :)

    The community can support you if you need a hand with anything in the meantime, so let us know how you get on.

    Alex
  • elmas85
    elmas85 Online Community Member Posts: 5 Listener
    hi, i have one more question, if i call them today and ask, will it be a problem or will it affect my claim? And also she asked me about my hospital discharge letter I didnt get it when I was in hospital but I asked my GP to print out for me the last 2 of my hospital discharge letters should I send them or just wait for them 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Ringing them won't affect your claim. If the letters are relevant and state exactly how your conditions affect you then there's no harm in sending them.
  • elmas85
    elmas85 Online Community Member Posts: 5 Listener
    First of all thank you for your reply i appreciate that and As far as I have read here most people say that dwp  send messages to them and forward them that they have their assessment papers  Should I wait or call today I've already called Monday and nothing there yet 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Assessment reports aren't always returned straight away. Some are sent to audit which can delay it being returned to DWP. If this has happened, it's nothing to worry about, it's just them checking the assessment provider did their job correctly.
  • elmas85
    elmas85 Online Community Member Posts: 5 Listener
    Hi thank you for your reply I had my decision letter today from dwp and I awarded to standard rate they didn't give any score because I can plan journey with out help but I can't I always needs help to go somewhere I always get lost or confused with out someone I can plan it or go anywhere coz of my anxiety depression and worries etc and also she didn't give me qny score that I can wear my own close with out help sitting on the bed and wear my clothes but I stated on my form that I cant keep change my clothes coz of my pain and my low mood this is why most of the time am in  my same clothes whole week or days and I get help from the lady she comes and do the work cleaning cooking etc I take shower and ask help from her to wear my clothes most of the time so should I apply for the high one or not need help and advice thanks 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Before doing anything else you should get some expert advice from an agency near you. https://advicelocal.uk/ You will be able to explain the them exactly how your conditions affect you and they will tell you if it's possible to score more points for a higher award.

  • calcotti
    calcotti Online Community Member Posts: 10,000 Championing
    edited May 2022
    Just as an aside - needing to sit on the bed in order to dress is considered reasonable and practical and will, of itself, not score points.

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