pip contact

dve24
dve24 Online Community Member Posts: 11 Connected
hello good day for the last few days I've been trying to get through to the pip enquiry line to find out about my payment after a successful tribunal that was on the 05 of May I've not heard anything from them and can't get a answer on the phone even after a hour on the line been trying for the last week just can't get a answer? 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    The best time to ring them will be as soon as they open at 9 am. After a Tribunal win it often takes at least 8 weeks, sometimes longer to pay what they owe and put any award into payment.
  • dve24
    dve24 Online Community Member Posts: 11 Connected
    hey poppy I finally got through to them, but have another question if you don't mind. I won my tribunal but I'm not getting my backdated payment until I complete a assessment just wondering if that's correct as I will need to wait longer now, my question is am i entitled to my backdated money before assessment as my claim hasn't technically stopped? thanks
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Was the Tribunal because you failed to attend an assessment? If so when was that award due to end and when did your payments stop?