PA'S not turning up for their shifts

ruth1
ruth1 Online Community Member Posts: 44 Contributor
in Housing and independent living
Hi 
I have been trouble with my Personal Asistants with them not turning up for their shifts. 

I do not what to do. 

Any advice 

Thank You

Ruthanne 

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Are they employed by a care company? If so then you'll need to contact them and hopefully they will be able to arrange someone else to come out.
  • ruth1
    ruth1 Online Community Member Posts: 44 Contributor
    edited August 2022
    I employ my personal assistants through direct payments not through a care agency.
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    This is one of the dowfalls of employing PA's this way and you risk not having that support when they don't turn up. I know this doesn't help you in anyway. Have you spoken to the PA to ask them why?
    Have you thought about looking for someone else as a replacement?
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,536 Championing
    I'm really sorry to hear this @ruth1 it's incredibly distressing to be let down when help for our personal care is so vital.

    How long has this been happening for? 

    Can you tell me if you have any family or friends you could rely on in the short term, as frustrating as that is?
  • ruth1
    ruth1 Online Community Member Posts: 44 Contributor
    edited August 2022
    No as my family member works full time and long hours.
  • ruth1
    ruth1 Online Community Member Posts: 44 Contributor
    edited August 2022
    Personal Assistants are thinking that my family can and is going care for me.
    But my family as they work full time and long hours.
  • ruth1
    ruth1 Online Community Member Posts: 44 Contributor
    I will have to recruit new personal assistants because I be handling  with Personal assistants not turning up. 
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,536 Championing
    I'm sorry you've been put into the position of having to recruit a new PA @ruth1 and can completely understand, that with family working, of course they can't support you, nor should they have to. 

    Have you gone through the recruitment process many times before?
  • ruth1
    ruth1 Online Community Member Posts: 44 Contributor
    No I haven’t had this problem before so I have recruit Personal assistants as I previously used a care agency.
  • ruth1
    ruth1 Online Community Member Posts: 44 Contributor
    Thank you all I found some Personal assistants: Carers.
  • Tori_Scope
    Tori_Scope Scope Posts: 12,469 Championing
    That's good to hear @ruth1 :) Have they been more reliable?
  • Siwheels73
    Siwheels73 Scope Member Posts: 752 Pioneering
    Hi @ruth1, I totally get where you are coming from on this. My wife and I have been in this position before, both privately employing AND with Care Companies. Please private message me if I can help.

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