concerned

davemc56
davemc56 Online Community Member Posts: 2 Listener
in PIP, DLA, ADP and AA
hello all new member here. i sent my child’s DLA forms back on friday. a lot of evidence included from
educational psychologist and head teacher and doctors and therapists. sent it special delivery to the dla handling site . the item was signed for by a royal mail worker at 3am last night at wolverhampton mail centre :( this is not the same address as the dla for child address. i feel sick with worry. why are royal mail opening the mail and signing for it. do i just assume it’s lost now. can’t get through to anybody at royal mail to ask what’s happening. 

Comments

  • bg844
    bg844 Online Community Member Posts: 3,928 Championing
    You haven’t made any mistakes. All DWP mail gets sent to a mail handling centre where it’ll then be scanned on to a computer system, this is standard practise. As it was only delivered on Friday it’ll take a few days for it to be scanned fully on to the system
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    All post going to DWP goes to a Royal Mail sorting office first. 
    Its never signed for by anyone from DWP ( I hope you didn’t think this) it’s always someone from Royal Mail. 
    It’s not classed as arriving at DWP until it’s been added to the computer, which can take a few weeks. 
    This is why sending anything to them by signed for delivery is just a waster of money. Proof of posting, which is free is all that’s needed.
  • davemc56
    davemc56 Online Community Member Posts: 2 Listener
    thanks guys. i feel really silly what a waste of £6. so do i not need to be worried Then x
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    Nothing to worry about at this stage.

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