Telephone Assessment

Benja
Benja Online Community Member Posts: 2 Listener
in PIP, DLA, ADP and AA
Hello 
I'm Ben 60, diagnosed ADHD by  Psychiatry UK last year. I have a telephone assessment next week (which I'm dreading) and would be very grateful for any advice tips on how to approach it, thanks very much.

Comments

  • rebel11
    rebel11 Online Community Member Posts: 1,688 Pioneering
    There are quite a few videos on Youtube that run through Telephone Assessments and the preparation you could do.  
  • Benja
    Benja Online Community Member Posts: 2 Listener
    Thanks for the tip :)
  • Tori_Scope
    Tori_Scope Scope Posts: 12,469 Championing
    Welcome to the community @benja :) It's great to have you with us.

    Best of luck for your telephone assessment! Make sure that your phone is fully charged, and the ringtone (or however you prefer to be notified) is turned up high. I'd also encourage you to have a drink and snack near you, as the assessment can vary in length. 

    Did you keep a copy of your application forms? If so, you might want to give that a read over before the assessment, to remind yourself of what you put, and the examples you gave.

    Either way, some people find it helpful to have a couple of notes with them, of things they want to remember to mention. 

    During the call, it's important to remember that you can ask them to repeat or reword a question if you haven't understood it, and that you can ask to take a breather if you need to. 

    You can also have someone sit with you during the call, if that's something you'd find comforting.
  • SueHeath
    SueHeath Online Community Member Posts: 12,388 Championing
    Hi @Benja welcome to our great group, try not to worry, if possible, don't feel rushed and all the things that Tori has mentioned is a big help as well, good luck with your assessment, don't forget to tell us how you feel it went. 
  • LuluLoopy21
    LuluLoopy21 Online Community Member Posts: 20 Connected
    If ur like me give them heads up bout u may accidentally swear ... i gave lady heads up i gt cramp in my leg near end n every word u can think of flew out .   She was a lovely lady thou 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,922 Championing
    You are welcome @Benja. It is the very least you deserve.

    Please don't hesitate to let us know if there's anything else we can do to support you. We are all here for you and listening to you.

    Take care for now and we will look forward to, hopefully, hearing from you again soon  :)

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