I work for the Benefits Training Co and we are helping Scope
and the online community.
I'm sorry to hear your PIP claim has been refused. I'm
assuming you disagree with the decision and want to challenge it in which case
the first thing to do is to write to the DWP informing them that you disagree
with the decision and asking them to reconsider. This is called a mandatory
reconsideration and you should make your request as soon as possible and within
one month of the date on the decision letter.
You can also do this by telephoning the DWP but I would
advise it is better to put your request in writing if possible and keep a copy.
You should tell them why you think the decision is wrong and
what the right decision should have been. For example you could tell them which
points you think you should have scored and why. It could be there are statements
made on the decision letter that you disagree such as you don't need aids or
adaptations or help from another person in relation to certain activities. If
this is the case state that you disagree and give examples of when you do need
aids/adaptations or help from another person.
This is the first step in challenging a decision you
disagree with and for an overview of the whole process it is worth having a
look here Appeal
a DWP benefits decision.
It also worth pointing out that although over 60 per cent of mandatory reconsideration of PIP decisions leave the award unchanged, 65 per cent of PIP decisions are overturned by tribunal. So don't be put off from challenging even if after the mandatory reconsideration the decision stays the same.
Finally if you want to talk about this in more detail please get in touch with the helpline on 0808 800 3333 or email [email protected]