Appointments

bamz
bamz Online Community Member Posts: 2 Listener
in Universal Credit (UC)

Hi all,

A few questions please.

Used to be on working tax credit. Had to migrate to universal credit, but it's so much more intrusive with all the questioning.

Are there any other places to go, to confirm identity and/or have appointments, other than the job center?

Thanks

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing

    If you have a health condition, which you reported then you can ask for a reasonable adjustment for a telephone appointment. If you don't then you will be expected to attend in person at your local job centre as part of the claims process.

  • bamz
    bamz Online Community Member Posts: 2 Listener

    Thank you for the helpful information!

  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing

    You're welcome. If you did report a health condition then you will need to make sure you provide a fit note within 7 days.

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