Do you get a random call to be assessed for wca?

Dendoo
Dendoo Online Community Member Posts: 253 Empowering
in Universal Credit (UC)

I’ve had 2 missed calls today by an unknown caller . I had my phone on charge in another room while I had visitors . I’m worrying now that I might of had a call off them

And I havnt heard it to answer it . Admittedly I’d of probally hesitated anyhow unknown caller esp this time of year every dodge pot scam is at dodgy calls . Thing is I put my uc50 form

In about a month ago not heard anything yet and noticed a few people have had a call out the blue to do the assessment . Does that happen a lot ? Ty x

Comments

  • Dendoo
    Dendoo Online Community Member Posts: 253 Empowering

    yea I seen

    On social media a few people have mentioned it happened to them hence why Im

    Worrying some what . To be honest I don’t have my phone glued to me either as a rule I put it down and get on with other things . It’s really made me wonder x

  • Kimi87
    Kimi87 Online Community Member Posts: 7,820 Championing

    Out of the blue calls can happen with paper based assessments.

  • Dendoo
    Dendoo Online Community Member Posts: 253 Empowering

    what’s a paper assessment? I could be wrong could of been anyone but I

    Best keep it near me in future . The stress is awful going through the change over and doing what is needed . Ty x

  • Dendoo
    Dendoo Online Community Member Posts: 253 Empowering

    That’s very very unfair . Could be on toilet or a sleep , unwell or Have a broken phone or anything !

  • Kimi87
    Kimi87 Online Community Member Posts: 7,820 Championing

    A paper based assessment is where you don't have a full length assessment in person or by phone.

    As part of the paper based assessment, they can call you out of the blue to ask questions which are usually just a few.

  • Dendoo
    Dendoo Online Community Member Posts: 253 Empowering
    edited November 2024

    Thank

    You for explaining . Appreciated x

  • lucylucy
    lucylucy Online Community Member Posts: 62 Contributor

    i got a letter say they were going to phone me on a certain day and time for my wca but still waiting for the result

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,392 Championing

    For claimants who need a full assessment done over the phone they send a letter in advance.

    But for claimants who are having a paper based assessment, the assessor can phone them during the assessment just to check one or two things. They were not aware they would need additional information before starting to read the forms, so they cannot send a letter in advance in that case. If you miss the call, it won't go against you, it just means they have to work with only the information they have available, which won't always be enough to make the award.

  • Dendoo
    Dendoo Online Community Member Posts: 253 Empowering

    panic over was my appointment for something else ! It really stresses you out all this with them x

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