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Hi, my name is tawny! SSE/OVO is preventing me from toping up my electricity
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tawny
Community member Posts: 2 Listener
Hello never thought about joining, but now SSE/OVO is preventing me from toping up my electricity. I cannot get a new key activated and have spent hours on the phone with them. I have MS which affects my right side. I am now very scared electricity will run out.
Comments
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Hello @tawny
Welcome to the community
My advice would be to reach out to Scope's Disability Energy Support. They will hopefully be able to help advise you. Hannah - She / Her
Online Community Coordinator @ Scope
Concerned about another member's safety or wellbeing? Flag your concerns with us.
Want to give us feedback? Complete our feedback form now. -
Thank you Hannah they may have to be a route I will have to take
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