ESA wasn't paid 28th April

System

This discussion was created from comments split from: Hi there!.

markwilliams12345

Hi everyone I was just looking online as iv been on ESA for about 2 years now and this looked a very helpful website,  I’m just waiting on the phone atm as my ESA wasn’t paid on Friday the 28th of April, I will post in the right section when I find out why

Alex_Alumni

Hello there @markwilliams1234 and welcome, thanks for reaching out To help our members find your query I've moved it over into our ESA category and changed the title. 

Did you manage to get through on the phone in the end? I wonder if it's anything to do with the bank holiday, although that was after the date you've mentioned.

markwilliams12345

Hi I was wondering if anyone could me please. I’m sorry to bother anyone but i think Iv had my late payment go into my account but it’s for a odd amount and I’m scared to ring them because they might think I’m being rude. As in ringing them and wasting their time 🐌 I’m really sorry to have to ask this but I don’t have anyone else to ask who will understand before I ring …thanks 

chiarieds

Is it for a slightly higher amount than usual? If so it will be the annual benefit's change of rates.

markwilliams12345

chiarieds said:

Is it for a slightly higher amount than usual? If so it will be the annual benefit's change of rates.

yes that’s right it’s  for a extra £32 but what’s confusing me is it says JSA and I’m on ESA?  It’s ok I’m going to ring them now and double check. thanks 😊 

poppy123456

The JSA next to the payment will be because it's a manual payment, rather than a BACS payment. Your next payment should have EESA next to ut as normal. The extra £32 will be because of the 10.1% increase.