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Benefit sanction and poorly child

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Elihc
Elihc Community member Posts: 1 Listener
edited May 2023 in Universal Credit (UC)
Hello I've been sanctioned by UC and we really can't afford the financial hit and I don't know what to do. 

My daughter had emergency surgery and was transferred to a specialist hospital for care. We're staying in the hospital with her as it's a 200 mile trip. 

I failed to attend an appointment with my work coach as I completely forgot and they've sanctioned me. I explained the situation but they just don't care and said will keep charging every day until I go back and have a 10 minute meeting with my work coach. I asked to do it by phone but they said no and until I go in person will continue sanctioning me. 
We can't afford to travel back for this meeting and my daughter isn't stable so I don't want to leave her and be that far away.

Please if anyone has advice please please let me know. 

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