If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Face to face

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chucky1
chucky1 Community member Posts: 69 Connected
Hi 
Who decides if you need a face to face is it the health provider and if it is if they say you don't need one what happens then

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  • poppy123456
    poppy123456 Community member Posts: 57,289 Championing
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    Yes it's the Health Assessment Advisory Service that decide this. If there's enough of information to do a paper based assessment they will but they are rare. Paper based assessments are when no assessment at all is needed. They will write the report based on all the information they have.

    Most assessments are by telephone anyway.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.