Hi, my name is Andy60! Help with transport

Andy60

I have had operation on my spire and because of this can only walk around my bungalow and garden cant do long walks the problem Is I'm having to use my mobility scooter to get around the buses wont take it only the trains in the past few years not had good life after leaving domestic abuse 4 year ago finally get some where that I'm happy with and beaning left alone the problem now is I can only get out to my small town cant get any where else as there don't seem to be help if you have a mobility scooter I hate it as it is that I have to use one before operation I was able to cycle every where now I cant I feel so trapped I am trying to exchange but that's no quick fix don't really wont to move again I'm happy here just need help getting to my city which is Norwich with my mobility scooter from there I can catch a train to anywhere but I need to know when I come home that the transport going to be there when I need to get home My best friend has tried to look and just keeps getting told no there needs to be more help out there for disable people that need help with transport 

Hannah_Alumni

Hello @Andy60

Welcome to the community! I am so sorry to hear you feel so low about this situation. I hope the community can be a place of support for you

I did a little research and found this on the Norfolk Gov website:

Not all mobility scooters are permitted to access buses – it varies by operator and depends on the size and type of scooter.
As a minimum, all Norfolk bus operators follow the national Code of Practice for the Use and Acceptance of Mobility Scooters on low floor buses.
To get a permit you will need to contact your local bus operator before you travel, but note that Konectbus operates a separate permit scheme.

Is your scooter one you could get a permit for?