Incorrect letter put on journal re: LCWRA — Scope | Disability forum
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Incorrect letter put on journal re: LCWRA

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SpecialK84
SpecialK84 Community member Posts: 6 Listener
Hi All,

I just wondered if anyone else had this happen to them. I received my WCA decision letter in my journal on the 23rd July stating that I had been awarded LCWRA. However, today my case manager advises me that I have actually been awarded LCW. 

I called UC and the guy on the phone stated that the wrong decision letter had been sent as the system has it down as LCW. So disappointing. He didn't even want to get the correct decision letter issued to me, I had to request it, no sorry or anything. 

I hope this doesn't happen to anyone else.

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