Hi I have had a letter saying we have all the info we need will write back to you with a decision

daveymayve
daveymayve Community member Posts: 11 Listener
Hi so I have this letter and I am wondering if this is good news I also had a video assessment unfortunately I have to support my self with my disability needs and I'm very alone most of the time so I had little to no evidence also what is the waiting from this point 

Comments

  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,905 Championing
    Hello @daveymayve

    Welcome to the community! :) Hopefully you'll hear something back within 12 weeks but there are backlogs.

    I am sorry to hear you are very alone. I hope we can be a support for you :) 
  • daveymayve
    daveymayve Community member Posts: 11 Listener
    Thank you I have seen post saying 2 weeks on websites also I'm confused because I already had a text from dwp saying

     We've received the written report of your PIP assessment. We will write to you once we've made a decision on your PIP. As a guide you should hear from us within 8 weeks. You don't need to contact us unless any of the details you gave us have changed. Thank you.


    But then I get this letter 2 or so weeks later
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,905 Championing
    edited August 2023
    @daveymayve Unfortunately, there is a backlog at the moment and it seems they haven't accounted for it in their automated responses in texts and letters. 
  • poppy123456
    poppy123456 Community member Posts: 61,029 Championing
    The texts are standard texts and they don’t mean anything other than what they tell you. Timescales for decisions after the report is returned is anything up to 12 weeks.
  • DianeW64
    DianeW64 Community member Posts: 37 Contributor
    edited August 2023
    Hello my husband waited just 9 days from his phone assessment, then got txt confirming he was awarded PiP, money in bank and decision letter 5 days later.

    I have just done a MR as we disagree with decision, he got low rate mobility, and only 6 points for daily living.

    Good luck, hope you don’t wait too long and you get the correct award.