Lost mobile number

life
life Online Community Member Posts: 526 Empowering
Lost my mobile and number and can't get the number back.

I'm on UC so can't sign in without the number.

Any ideas what happens next.

Do I have to go jobcentre to give new number?

Any advice welcome, thanks ๐Ÿ‘

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Contact the helpline to ask if you can change your phone number. (assuming you now have a new phone)
    Universal Credit helpline
    Telephone: 0800 328 5644
    Textphone: 0800 328 1344
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
    British Sign Language (BSL) video relay service if youโ€™re on a computer - find out how to use the service on mobile or tablet
    Welsh language: 0800 328 1744
    Monday to Friday, 8am to 6pm

  • life
    life Online Community Member Posts: 526 Empowering
    Thanks ๐Ÿ‘