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Lost mobile number

life
Community member Posts: 527 Pioneering
Lost my mobile and number and can't get the number back.
I'm on UC so can't sign in without the number.
Any ideas what happens next.
Do I have to go jobcentre to give new number?
Any advice welcome, thanks 👍
I'm on UC so can't sign in without the number.
Any ideas what happens next.
Do I have to go jobcentre to give new number?
Any advice welcome, thanks 👍
Comments
-
Contact the helpline to ask if you can change your phone number. (assuming you now have a new phone)Universal Credit helpline
Telephone: 0800 328 5644
Textphone: 0800 328 1344
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Thanks 👍
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