Lost mobile number — Scope | Disability forum
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Lost mobile number

life
life Community member Posts: 527 Pioneering
in Universal Credit (UC)
Lost my mobile and number and can't get the number back.

I'm on UC so can't sign in without the number.

Any ideas what happens next.

Do I have to go jobcentre to give new number?

Any advice welcome, thanks 👍
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Comments

  • poppy123456
    poppy123456 Community member Posts: 49,556 Disability Gamechanger
    Contact the helpline to ask if you can change your phone number. (assuming you now have a new phone)
    Universal Credit helpline
    Telephone: 0800 328 5644
    Textphone: 0800 328 1344
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Welsh language: 0800 328 1744
    Monday to Friday, 8am to 6pm

    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • life
    life Community member Posts: 527 Pioneering
    Thanks 👍
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