DWP saying we have all info for decision after text saying the same

marky2024
marky2024 Online Community Member Posts: 6 Listener
Just wandered how long people have waited for a decision after receiving text or letter ?

Comments

  • marky2024
    marky2024 Online Community Member Posts: 6 Listener
    Bobby123, is that right I can ring and find out my decision ? Because the waiting and anxiety associated with it is doing my head in .
  • poppy123456
    poppy123456 Online Community Member Posts: 63,185 Championing
    Some people have a decision quite quickly after that text and others still wait quite a few weeks. You can ring them anytime to ask if a decision is made and if it has and they can see what it is they will tell you. If a decision hasn't been made they can't tell you.
  • marky2024
    marky2024 Online Community Member Posts: 6 Listener
    Today by letter    . The exact words are ,,  we now have the information we need to decide if we can award you pip and two days ago a text saying ,,, We have not yet made a decision on your pip claim .
  • poppy123456
    poppy123456 Online Community Member Posts: 63,185 Championing
    Yes, both are standard texts and letters and they have been known to send a text with an update and the same in a letter. Quite pointless really and all they cause is more anxiety.
  • marky2024
    marky2024 Online Community Member Posts: 6 Listener
    Poppy123456 Yeah sounds about right , it also says there is no need to contact us we will write to you when we have made a decision on your pip claim . That's if the anxiety font get me first lol .