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DWP mess me around

zane

Hi i rang dwp today to see got my bank statements since took them in Thursday they still have not got them they said send message to benfits people before they send to them dwp . They said ring me 3 working days my partner have tell me to remember what said because of my disability. Said benfits people ring me 3 working days if get them . They said want send a letter my address that I’m confused. My partner cut some bills like streaming because I could repair for the worst if axe my benefit. I just don’t want live anymore.

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Comments

poppy123456

Did you send them by post? If you did then it can take up to a couple of weeks for them to receive it.

zane

poppy123456 said:

Did you send them by post? If you did then it can take up to a couple of weeks for them to receive it.

Me and my support worker send them to job centre by hand dwp mess me around they said won’t get it until send to benfits people why just send them by email be lot better

zane

Said also I rang there are a service centre I rang right number it’s not fair I get stress out last 4 or 3 weeks if cancel my benefits got nothing and will just end of life

poppy123456

You didn't have more than £16,000 so your ESA won't be cancelled.

Hannah_Alumni

@zane I see Poppy has been able to advise. Can I ask, have you reached out to speak to someone? I think SHOUT could be really helpful for how you are feeling at the moment

zane

poppy123456 said:

You didn't have more than £16,000 so your ESA won't be cancelled.

Dwp don’t have bank statements they mess me around

zane

Hannah_Scope said:

@zane I see Poppy has been able to advise. Can I ask, have you reached out to speak to someone? I think SHOUT could be really helpful for how you are feeling at the moment

Dwp mess me around I send them bank statements they where asking do want letters send to my address feel like they sending bank’s statements back and said benfits will ring me when have bank statements but said this just service not benefit people so dwp mess me around I’m going go shout but it’s not going so nothing to my health I got until 21 match them look at my bank statements because they say stop on 21st match. I only rang to see if they got them but don’t have them . He said I send them on 29th Feb I told them send them last Thursday to job centre . Non of them doing their job I’m suffering from memory loss because of my disability my partner had tell me what been said or what I say .

Hannah_Alumni

Can I ask, have you ever thought of advocacy? I can see how much this has taken a toll on you and your partner. Mind have a great information page on it; What is advocacy? - Mind

They talk about...

What does an advocate do?
The role of an advocate depends on your situation and the support you want. But they are there to support your choices.
An advocate can:

listen to your views and concerns

help you explore your options and rights (without pressuring you)

provide information to help you make informed decisions

help you contact relevant people, or contact them on your behalf

accompany you and support you in meetings or appointments.

An advocate will not:

give you their personal opinion

solve problems and make decisions for you

make judgements about you.

The support of an advocate is often particularly useful in meetings when you might not feel confident in expressing yourself. They can:

support you to ask all the questions you want to ask

make sure all the points you want covered are included in the meeting

explain your options to you without giving their opinion

help keep you safe during the meeting – for example, if you find the meeting upsetting, your advocate can ask for a break until you feel able to continue.

I think it could really help you with the stress, anxiety and upset caused by what's going on.

zane

Hannah_Scope said:

Can I ask, have you ever thought of advocacy? I can see how much this has taken a toll on you and your partner. Mind have a great information page on it; What is advocacy? - Mind

They talk about...
What does an advocate do?
The role of an advocate depends on your situation and the support you want. But they are there to support your choices.
An advocate can:
listen to your views and concerns
help you explore your options and rights (without pressuring you)
provide information to help you make informed decisions
help you contact relevant people, or contact them on your behalf
accompany you and support you in meetings or appointments.
An advocate will not:
give you their personal opinion
solve problems and make decisions for you
make judgements about you.
The support of an advocate is often particularly useful in meetings when you might not feel confident in expressing yourself. They can:
support you to ask all the questions you want to ask
make sure all the points you want covered are included in the meeting
explain your options to you without giving their opinion
help keep you safe during the meeting – for example, if you find the meeting upsetting, your advocate can ask for a break until you feel able to continue.
I think it could really help you with the stress, anxiety and upset caused by what's going on.

I don’t understand what this is no one understand me when I was on the phone and made keep making mistakes