Hi, my name is Phoebe07! Cant make telephone assessment, what should I tell them.? — Scope | Disability forum
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.
Please read our updated community house rules and community guidelines.

Hi, my name is Phoebe07! Cant make telephone assessment, what should I tell them.?

Options
Phoebe07
Phoebe07 Community member Posts: 1 Listener
edited April 23 in Benefits and financial support
Just received a message to say my assessment is telephone call 29th this month. My aunt and uncle have paid for me to go their sons wedding i won't be here on 29th  what should I tell them.
· Share on FacebookShare on Twitter

Comments

  • poppy123456
    poppy123456 Community member Posts: 54,605 Disability Gamechanger
    Options
    If you haven’t already cancelled an assessment you can ring them and cancel it. They will either give you another appointment date there and then or you will need to wait for another appointment to become available. 

    If you’ve already cancelled an assessment then you won’t be able to cancel it.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
    · Share on FacebookShare on Twitter
  • Albus_Scope
    Albus_Scope Posts: 4,379 Scope online community team
    Options
    Hey @Phoebe07 and welcome to the community. :)

    As Poppy has said, if you've not cancelled before, you can call to arrange a new date, but if you've had to cancel previously, they'll expect you to keep the changed appointment date. 

    Hope you manage to make it to the wedding and have a fab time. :) 
    Albus (he/him)

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
    Opinions expressed are solely my own.
    Neurodivergent.
    · Share on FacebookShare on Twitter
  • WhatThe
    WhatThe Community member, Scope Member Posts: 990 Pioneering
    Options

    Hi Phoebe, be sure to tell them if you will be unavailable immediately after the wedding too!

    When I had to cancel an appointment due to my father's funeral (far away), I was offered 9.30 the morning after..
    I didn't it accept of course but there were unlimited cancellations back then. 


    · Share on FacebookShare on Twitter

Brightness

Categories

Complete our feedback form and tell us how we can make the community better.

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.