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A decision has now been made (May 15) but they refuse to tell me over the phone and said I should wait for letter, I’m very anxious because I think it may not have been approved and no decision text so far so I may need to appeal it so annoying
Mostly they go with the report. It’s rare for them to go against it. Once you have the decision letter your first step is to request the MR. You have 1 month from the date of the decision to request this.
You should put the request in writing stating where and why you think you should have scored those points. Don’t focus too much on the report because that isn’t going to get you a PIP award. It’s fine to mention a couple of obvious errors but then put it to one side and forget about it.
Thanks @poppy123456 as I intend to do just that, I have it written down already just waiting for the letter to arrive hopefully not too long 😌
So I decided to call again today to ask for the decision over the phone as I’m still waiting for letter to arrive so the lady who picked up forwarded my call to another colleague who told me i was refused daily living and mobility and he immediately put me in for a MR and I should call back to challenge the points when I receive the letter and then I immediately received this text message
You've asked us to look at our recent PIP decision again. We will write to you once we've done this. As a guide you should hear from us within 8 weeks. You don't need to contact us unless any of the details you gave have changed. Thank you.
Does the 8 weeks start now or when I call back to challenge their decision after I receive the letter? Thanks
My letter just literally arrived lol and yes exactly assessor’s report word for word and the same 2 arrears where she awarded me points too. So I will be calling them back tomorrow to challenge their decision, hopefully will be second time lucky 🤞🏽
We don't usually advise you to request the MR over the phone because how do you know the call handler is typing what you asked them to. For this reason it's always advised to put it in writing, stating where and why you think you should have scored those points. As you've now requested it then the time has already started ticking and could be anything up to 12 weeks, rather than the 8 you were advised.
Ok I will put it in writing instead, thanks so much @poppy123456 😊
I wrote the letter and sent it on Tuesday (May 28), they received it on Tuesday (June 4) and I received this text message below on Thursday (June 6)
Update on your PIP claim. You asked us to look at your decision again. We expect to look at your case by 17/7/2024. You do not need to contact us unless your circumstances change. Thank you
So I’m hoping it’s good news this time
Please be aware that a decision may not be made by the date they advised as a decision can take up to about 12 weeks.
Keep us updated @toysoe1 🤞
I guess this is just a reminder, I received this message this morning because they’ve sent it weeks before
I just got off the phone to them and it seems they have not made any decisions yet, it’s taking up to 15 weeks
The waiting is the hardest part isn't it? Fingers crossed it comes through soon for you 😊 At least your DLA for son has come through.
Yes waiting times for MR decision has recently increased from 12 to 15 weeks.
@Rachel_Scope haha yes, thank you
@poppy123456 yes due to backlogs
waiting is horrible but I’m excited about son’s DLA so I can get my mind off the PIP for a bit lol
Thanks guys
Hello,
I got my MR Notice letter this afternoon, a decision was made August 5 and the points went up from 4 to 6 in daily living, and mobility remains 0 so still no award, I have now lodged my appeal and hoping for the best lol thanks
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