I messaged the PIP atos email but they havnt replied is it a dead email?

HelloFriends
HelloFriends Online Community Member Posts: 27 Connected
Ordotheytakealongtimetogetbacktoyouordotheysoemtimesreplysoemtimesdonot? WobbyJello

WobbyJello Posts: 8 Newbie 

First Post

Today at 7:07PMOr do they just take a long time to get back to you?

Do they sometimes not bother getting back to you? 

Comments

  • HelloFriends
    HelloFriends Online Community Member Posts: 27 Connected
    Or do they take a long time to get back to you or do they soemtimes reply sometimes do not?
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    I see from a previous thread that your PIP stopped. Was this the reason you contacted the health providers? If so then it's not them you need to contact, it's PIP, which is part of DWP. You will need to ring them when they open tomorrow at 9am.

    Personal Independence Payment (PIP)

    Telephone: 0800 121 4433
    Textphone: 0800 121 4493
    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433 
    British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
    Monday to Friday, 9am to 5pm

  • HelloFriends
    HelloFriends Online Community Member Posts: 27 Connected

    yes I need the email because of mental health reasons, the PIP atos email is the email to use apparently

  • HelloFriends
    HelloFriends Online Community Member Posts: 27 Connected

    :) ty by the way friend

  • HelloFriends
    HelloFriends Online Community Member Posts: 27 Connected

    PIP-customerservice@atos.net

    This is the email

  • HelloFriends
    HelloFriends Online Community Member Posts: 27 Connected

    So I presume that email is for a private company , but the DWP has email too doesnt it?

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    That's not the email address for PIP/DWP. I believe PIP does have an email address but I have no idea what it is. Even if I did know, I wouldn't advise you to use that because they rarely respond. Your PIP has stopped so you will need to ring them.

  • HelloFriends
    HelloFriends Online Community Member Posts: 27 Connected

    Cant ring them, have no one to ring them for me and if I do manage to ring them take drugs etc they will tell me im fit to work on the phone

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    You can't be found fit for work for PIP because it's not about your ability to work.

  • HelloFriends
    HelloFriends Online Community Member Posts: 27 Connected

    Ok thanks everyone. I need the PIP email, who knows it? Id like that info.