Migrating to UC on cont based ESA and enhanced PIP for both question about job centre appointment

As above, I get contributions based ESA and enhanced PIP for care and mobility. Migrating to UC from tax credits.

Went to job centre Saturday to show proof of ID also took proof of savings as asked but they didn’t want to see it. Now have another appointment for tomorrow to bring this in but I am too ill to go in on my own and my partner is working. I have written this on my journal but no reply, what can I do? Will they close the claim if I don’t go? If I call the job centre direct can they change the appointment? Surely if it’s only for savings proof my partner could take that in. Don’t they take into account that someone is ill/disabled when you start a claim?
I have also had a meeting arranged with a work coach even though they have said on my journal that my ESA will move over so what the point in seeing a work coach if they have agreed I’m too ill to work???
I have fibromyalgia and CFS among other things that cause chronic pain and I feel like they are testing whether I can make it in for the appointment which I can’t, the stress is making me even more ill.

Please help, what do I do? If they close the claim can I make a complaint? Would I lose transitional protection (only entitled to 12 months due to savings)

thanks

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