Hi, i was supposed to have a job centre appointment with a coach today. The letter stated it was to be a phone appointment so i stayed in but the job centre phoned saying i should have been in to see them so they have rebooked me. I spoke to the coach for 2 minutes who suggested before i look for a job she would do a calculation to check if i'd be better off on benefits that working. I am shocked by this and just wanted to ask if anyone else has experienced this. Is the common practice and are they allowed to suggest that. Thanks