Hi, my name is christinepayne! Missing a payment for ESA or ADP, when will I get it?

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christinepayne
christinepayne Online Community Member Posts: 1 Listener

My Adp was due in today so was my ESA due Bank holiday Monday I only got one payment so I do not know which one has been delayed and when will I get it?.

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 6,369 Scope Online Community Coordinator

    Hi @christinepayne, welcome to the commmunity. Have you managed to get in touch with them to ask when you'll receive your payment?

    If your payment is due on a bank holiday they'll often pay on the last working day before the holiday, but it doesn't always work out that way. You could always try to get in contact if you're worried.

    I'll pop your post into our benefits section so that more members can find it and offer you some advice 😊 hope you can get things cleared up soon.

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Next to the payment it should have the letters of what benefit it’s related to. Or you can just check the amount you’ve received against what you usually receive and then you will know which one you haven’t received.