ESA letter applied online. What does this letter mean?

Tiarna263
Tiarna263 Community member Posts: 8 Listener
edited August 8 in Employment and Support Allowance (ESA)

hi I received this letter today , so confused as not had any assessments. What does this mean?.

[image removed by moderator - personal information]

Comments

  • Albus_Scope
    Albus_Scope Posts: 7,000 Online Community Coordinator

    Hi @Tiarna263 I'm afraid I've had to remove the photo of the letter, as it contained your personal information. I hope you understand we need to look out for your safety.

  • Tiarna263
    Tiarna263 Community member Posts: 8 Listener
    image.jpg

  • poppy123456
    poppy123456 Community member Posts: 59,087 Championing

    Is this a new claim for ESA? if they sent a P45 then usually this means that there's no entitlement to ESA payments. You'll need to ring them to ask and they will tell you.

    To be entitled to payments for New style ESA you will need the correct NI contributions in tax years 2021/22 and 2022/23. It would be class 1 if you were employed or class 2 if self employed.

  • Tiarna263
    Tiarna263 Community member Posts: 8 Listener

    thanks yes it was a new claim, I have been signed off on long term sick so just applied for PIP today as advised by my mental health nurse.

  • poppy123456
    poppy123456 Community member Posts: 59,087 Championing

    Did you ring ESA to ask them?

  • Tiarna263
    Tiarna263 Community member Posts: 8 Listener

    I tried but was on hold for 2 hours then it was causing me distress no answer

  • poppy123456
    poppy123456 Community member Posts: 59,087 Championing

    Try again in the morning as soon as they open, that's usually the best time to ring.

  • Tiarna263
    Tiarna263 Community member Posts: 8 Listener

    ok thanks x

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