Hi, my name is Ann75! PIP assessment timeline

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Ann75
Ann75 Online Community Member Posts: 6 Listener
edited October 2024 in PIP, DLA, ADP and AA

I had my pip reassessment on the telephone after waitin about a year since se ding my form bk in .

Just wondering if anyone knows rough timescale folk are waitin on decision

Comments

  • Rachel_Scope
    Rachel_Scope Posts: 1,649 Scope Online Community Coordinator

    HI @Ann75 and welcome to the community.

    I don't know an exact timescale but it could be quite a while, maybe up to 16 weeks. I'm sure someone with recent experience will be able to give you a better idea.

  • Ann75
    Ann75 Online Community Member Posts: 6 Listener

    I rung the pip enquiry line n the lady said that the assessor who conducted the telephone assessment on 27 th September 9.15 am hadn’t sent the report bk yet

    N that when Dwp receive it then it’s given to someone to make a decision on n I ai hear in around two weeks n get a text message

    Just wondering why Dwp haven’t got my report bk yet

  • luvpink
    luvpink Online Community Member Posts: 2,483 Championing

    Hi

    Maybe the report has gone to audit before being sent to the dwp.

    Sometimes that happens.

  • poppy123456
    poppy123456 Online Community Member Posts: 64,464 Championing
    edited October 2024

    Yes being in an audit is the likely reason why it hasn't been returned. If it is then once the audit is completed it will be retuned. From there a decision can take up to 12 weeks.

    You can ring the assessment providers and ask them why it hasn't been returned. If it's in audit they will tell you.

  • ella1992
    ella1992 Online Community Member Posts: 298 Contributor

    See my partner had his reivew Monday it was sent the same day to dwp

  • poppy123456
    poppy123456 Online Community Member Posts: 64,464 Championing

    That's normal for that to happen. Sometimes there's a delay in them returning it for various reasons and one of them being the report was chosen for Audit. The assessor will not know this during the assessment.

  • Ann75
    Ann75 Online Community Member Posts: 6 Listener

    rang capita today been told they have eventually sent my report to Dwp

    Anyone know how long a telephone reassessment decision takes

  • poppy123456
    poppy123456 Online Community Member Posts: 64,464 Championing

    Now the report has been returned a decision can take anything up to 12 weeks.

  • Ann75
    Ann75 Online Community Member Posts: 6 Listener

    hi

    Had a phone call from Dwp sayin today my decision will b made n asked potentially can I accept a lump sum if needs be.

    Was told I am worse with mobility n daily living n I’d get a te t wen decision made

  • poppy123456
    poppy123456 Online Community Member Posts: 64,464 Championing

    When it’s a review they often text to tell you the review is complete and to expect a letter in the next 2 weeks. They don’t usually send a text stating the decision.

    I had my text this morning and rang to ask what the decision was and they told me. Once you have that text you can ring to ask them.

  • Ann75
    Ann75 Online Community Member Posts: 6 Listener

    was told by the man on phone this

  • Ann75
    Ann75 Online Community Member Posts: 6 Listener

    it said “ we have made our decision” u will get letter in 10 to 14 days

    The man who rang me on a 0800 number said to me that the decision would be made today , he didn’t tell me the decision .

    He did however ask me if it came to it was I able to accept a lump sum into my account