Hello everyone we have recently moved over to UC from legacy benefits and have now today received our 2nd payment statement
There is no mention of the transitional support element on my statement
I was under the impression there should be ?
I have messaged the payment department and received the following via my journal today can anyone confirm its correct please thank you
The transitional protection payment is only paid if the amount
of Universal Credit you are entitled to is less than the
amount you were entitled to on your Legacy benefit(s).
As you don't have a transitional protection payment,
this means that your Universal Credit is not less than the
amount you received on Legacy benefit(s).