Case manager

jojowato
jojowato Online Community Member Posts: 18 Connected

my claim is currently with a case manager helpline says I should hear within 4 week has anybody heard back quicker than the standard time limit it’s been 3 week tomorrow since I had my pip assessment thank you

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Timescales are up to 12 weeks after the assessment report is returned. Some wait less and some longer. All you can do is wait.

  • jojowato
    jojowato Online Community Member Posts: 18 Connected

    thank you , I’m no good at this waiting game I’m so impatient 🙈 , be a huge relief once I get my answer ❤️thank you x

  • jojowato
    jojowato Online Community Member Posts: 18 Connected

    they did tell me 12week from the day they received the assessment report which was 1 hr after my call ended

  • jojowato
    jojowato Online Community Member Posts: 18 Connected

    little update been awarded I got the text this morning ❤️

  • Mary_Scope
    Mary_Scope Posts: 1,423 Scope Online Community Children and Family Specialists

    Fantastic news, thank you for sharing with us @jojowato I bet that feels like such a weight lifted!

  • jojowato
    jojowato Online Community Member Posts: 18 Connected

    @Mary_Scope

    Thank you and it sure does it’s helped me a lot this morning in my mood I feel abit brighter just wish I could jump around and celebrate haha x

  • Mary_Scope
    Mary_Scope Posts: 1,423 Scope Online Community Children and Family Specialists

    Lovely to hear you're feeling a bit brighter @jojowato! Understandable why you want to celebrate because it is long dauting process and it takes a lot of energy but you did it and you won!

  • jojowato
    jojowato Online Community Member Posts: 18 Connected

    @Mary_Scope

    It sure does and ur right I won without giving up I was at the point of giving up at one stage but so glad I didn’t x