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Full fibre Broadband

Jane315STARX

Has anyone had full fibre installed and is it much better?.I ordered it in December but unfortunately my postal service is awful and The smart Hub still hasn't been delivered.It says 'despite 48hr traced' that it is going through Royal Mail system( Another long story!).My son who is a teenager said our tv is slow because of our Internet speeds I.e Netflix etc.B.t have said they need to do a huge dig outside my property because the neighbouring houses had theirs done and there were 'issues'.But apparently once completed I will see a huge difference?...hmm

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Albus_Alumni

I upgraded to 900mbps broadband speeds and the difference to me previous 100mbps speeds are amazing! My sister is a big gamer and I like to dabble, but now if we're both online, neither of us notice and we never suffer from any of those annoying buffering circles during movies either. It was a very good investment. I'm betting your son cant wait! 😁

My cables go across the pylons, so no digging was needed for us luckily. But if they need to make sure installation is done properly, then I 'd say that's a good thing. It'll give you more options if you ever thought about changing providers. 😊

Jane315STARX

This is great to hear thank you.Well my tv is with Sky and Broadband with BT.Apparenty BT own the lines anyway hence both using open reach to lay down the lines (I could be wrong,but that's my understanding).Yes my son is looking forward to it and it was all his idea as most things are these days

Littlefatfriend

In two words, yes and yes.

It isn't much more expensive these days and you should certainly see a difference.

It appears likely you may live somewhere fairly rural which may have overhead cables in your line. Living in similar circumstances and working with the interweb I encourage you turn it off and back on again fairly frequently. That consistently improves my speeds.

Sorry, does your Sky run through a satellite dish? If you've two separate accounts that seems likely.

Good luck

Luke

Jane315STARX

Thanks Luke great to hear

Luchia

Hey

I upgraded from 200mbps to 2000mbps(2GBPS Full Fibre) and honestly the difference is astounding.

Everything downloads within seconds(including large 150gb games on PS5 & Xbox Series X).

Huge improvement in streaming services(such as Netflix etc), Shows load instantly and the picture is much better(If you have 4K TV).

Just bare in mind when you first have it installed it can take up to 2 weeks to get the full speed as they will be doing tweak and adjustments on their end.

Jane315STARX

Hi Luchia thank you for your reply.Yours sounds amazing too.Apparently mine will be something called Full fibre Gigabit all rounder.Down load speed of 900mbps so it doesn't sound anywhere as good as yours but they ( B.t/EE) Insisted it was the best and fasted so that's what I went for.Just need to wait for all the installation etc

Geoark

Hi @Jane315STARX We have been on full fibre 1GB for a few years now.

It is far more reliable, for example when we moved to working from home because of the pandemic I was the only one in our team who suffered down time because of loss of service. We are normally warned when works are likely to affect our service and it is usually in the middle of the night to cause the least disruption.

Download and Upload speeds can vary greatly. Whenever I check these, they are both around 400 to 420mbs. This is because none of our devices are connected directly to the router and accessed wireless. This includes three Firesticks for TV access, between three and four computers at any time, a PlayStation, a wireless printer the whole family uses, and three mobile phones that use the home internet access. That is despite the fact that this is spread over all the devices.

Where issues do arise it tends to be issues with equipment or external, like things becoming slow when logged into work, the issue is always at their end. Firesticks or laptops have to be rebooted rather than the modem.

As for the difference, my wife likes to watch programs about people looking for new homes and I'm always surprised that one of the questions never asked is about what broadband is available locally. This would be near the top of my list of requirements. I could not imagine living with lower speeds or the inconsistencies with general broadband.

We use Community Fibre which is a London based company and has its own infrastructure.

Jane315STARX

Thank you for all of this very useful information

Jane315STARX

@Geoark my smarthub has arrived and is HUGE in comparison the one I have now.Obviously I can't do anything with it until the fibre is installed and box fitted etc.

durhamjaide2001

https://forum.scope.org.uk/discussion/comment/966117#Comment_966117

great which company did you go with in the end?

Jane315STARX

Well I'm with B.t who have now merged with EE.So I'm guessing it's under both.Its unclear as I'm getting emails now from EE and B.T but my email us still under BT.Im not particularly tech savvy but perhaps it'll become clearer in the coming days and weeks.I have asked the question to the staff over the phone but they seem a bit uncertain too

Holly_Alumni

That's exciting @Jane315STARX! I'm with EE for my phone and I have been for years. They're a great company and always have signal! Hopefully BT & EE find their feet quickly if this is a new partnership so it isn't so confusing for customers. Hope you get on ok with it once installed.

Jane315STARX

Thank you.I think they said mid February it should all be completed

OverlyAnxious

BT no longer make their own hardware. So BT customers now have to put up with that EE router, which I find much less aesthetically pleasing than the older BT routers.

I just have normal broadband, but it has been reliable so far. (Previously with Vodafone which would drop out for several days at a time!)

Only thing is the router occasionally switches itself on and off again. Not sure if that's normal behaviour or whether there's something else making it happen. Hasn't happened with previous routers/providers.

Jane315STARX

I currently have a BT Router.This new EE smart hub is called a smart hub plus wireless.So me being totally uneducated in all things tech,assumed this 'could' mean that wireless now meant that perhaps it could simply plug into the wall with the ethernet etc and I could do away with the other wires which go around the doors etc with those little plastic hooks ( can't remember the name).But it appears from the information I've been told that this is not the case.Neither can my full fibre be joined to my neighbours to avoid a full dig up of my property ( although I have read about this being done).

OverlyAnxious

https://forum.scope.org.uk/discussion/comment/966498#Comment_966498

What devices are the other wires used for? I don't have any wires going round my property. Laptop, printer and Xbox are all wirelessly connected.

Jane315STARX

I'm not entirely sure but they are connected to the master socket.Then there is one wire that goes over my lounge door and right down the hall.This then connects to the other master socket on.the wall in the hall

OverlyAnxious

https://forum.scope.org.uk/discussion/comment/967248#Comment_967248

If you have two wall sockets then there will need to be a cable between them. But it depends what device you're plugging into the second socket as to whether it's still needed.

Most devices work over Wi-Fi now so no need for cables.

If that's a cordless telephone then you can get a wireless adapter for those.

OverlyAnxious

https://forum.scope.org.uk/discussion/comment/967623#Comment_967623

All of my devices work fine in the real world. Don't even experience any lag when gaming online.

If other people find they need wired connections where they live then that's fine, but I don't see any need for them in my property.

Jane315STARX

I have no home at all now.It just appears the second Hall socket is wired through to the main socket.I am not sure for it's purpose but perhaps once I have full fibre they can do away with this