Hi, my name is Elephant! Need a copy of my PIP award, but phonelines are busy. Any advice?

Elephant
Elephant Online Community Member Posts: 1 Listener
edited February 2025 in PIP, DLA, ADP & AA

I need a copy of my PIP award letter for the council as proof of my income for a house exchange, I’ve been on the phone to DWP to ask for one but I gave up waiting after nearly 2 hours for an answer,

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 8,423 Championing

    You can sometimes get a more prompt answer on the phone, if you ring up soon after they open at 9am.

  • Rosie_Scope
    Rosie_Scope Posts: 7,941 Scope Online Community Coordinator

    Hi @Elephant, welcome to the community. Unfortunately the phonelines do get quite busy. Kimmy's suggestion to ring as early as possible might be worth a go. Hope you can get through soon!

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