Hi, my name is christy007! I would just to ask iv had a view things go wrong with my pip car...

christy007

Hello everyone..I would just to ask iv had a view things go wrong with my pip car the handbrake is 1 of them it has broke twice since I got the car 2 years ago along with some othere things my car no ready for change till next year and I fight on this and change my car before it's 3 years old?.…ANY HRLP WOULD BE VERY WELCOME THANK YOU

gorilla1404

Talk to motability to discuss options . I had new car after 14 months hybrid battery gone .been told could be 5 months get new battery . Gave me hire car but not same as I had . I rang motability up 2 days ago I paid £250 cancel lease agreement had and I ordered another car . If you put any advance payment down on car already have they work out what give you back . I ordered another car which should take 3 weeks get here. I keep the hire car till then or one originally leased if repaired . Once new car ready your 3 yrs start again . If they owe you any money gets paid into your account couple days after new car received. You still have put advance payment down if necessary . You won't get any money back if owed to get new car . If you got £750 towards car you won't get it back as you cancelled lease . I am speaking from own personal experience and motability were very helpful and explained and helped me with everything

christy007

Thank you very much I will get on2 them tomorrow

Mary_Scope

Hi @christy007 and a warm welcome to the community!

I can see that Gorilla1404 has given some good advice and answered your question so I won't add anything more today but it's lovely to see you on the community and I hope you enjoy your time here!

christy007

Thank you very much

christy007

Thank you very much

Holly_Scope

Hi @christy007 and welcome! Hope your chat with Motability goes ok tomorrow. Please let us know the outcome if you're happy to. 🙂