Interview as don't have id

krj991
krj991 Online Community Member Posts: 47 Listener
in Universal Credit (UC)

It says we will call you in 2 to 3 days as no id to confirm myself does that mean they will do telephone interview or ask to go job centre to confirm identity and how many days after the call do u normally get appointment

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 7,826 Championing

    You will receive an appointment.

    I have had that same message on my account since I applied 3 years ago. Never got an unscheduled call.

    I read a suggestion it's a hangover from the pandemic when the staff all worked from home.

  • krj991
    krj991 Online Community Member Posts: 47 Listener

    So they don't call? How do they arrange the appointment

  • Kimi87
    Kimi87 Online Community Member Posts: 7,826 Championing
    edited March 24

    A written message will be added to your Journal with the appointment details.

  • bench
    bench Online Community Member Posts: 171 Empowering
    https://forum.scope.org.uk/discussion/comment/1005762#Comment_1005762

    Hi Kimmy,I just want to come on apologise if I was rude to you the other night 😔

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