Hi, my name is miKt2! really worried about managing a journal online

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miKt2
miKt2 Online Community Member Posts: 1 Listener
edited March 27 in Universal Credit (UC)

I suffer with extreme anxiety and diagnosed CPTSD, I am due to transfer to UC shortly and am really worried about managing a journal online. How often do I have to go on to it and how often do they review your claim? I struggle to remember things

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  • Albus_Scope
    Albus_Scope Posts: 10,362 Scope Online Community Coordinator

    Hey there @miKt2 and welcome to the community. 😊

    Honestly, the online journal is no problem, you'll get notifications when you need to do something important. It could be worth having a little notebook, or set reminders on your phone if you're worried about forgetting things?

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,795 Championing

    You are meant to check every week as they don't always send notifications via text or email. Perhaps you could use a reminder on your phone as suggested above.

    Personally I haven't received anything on my journal for about 6 months now. I do check it at least once a month though.

    The reviews are totally random, there is no set timescale for those.

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