Received a confusing and unexpected text regarding ESA- has anyone else received this?

JCam43
JCam43 Online Community Member Posts: 5 Listener

The message reads "We have received your enquiry about your ESA. You don't need to call us. Payment will be paid to your account by 08/04/2025."

I have not made any enquiries or had any contact with the DWP with regards my ESA so I'm a bit lost as to what this could be in reference to- there doesn't appear to be any urgency to the message nor are they suggesting they need to speak with me about my claim, so just wondering if anyone knows anything at all about this type of message?

I have just concluded my PIP review process if that has any relevance, I've yet to receive the decision letter but I've been checking with the automated line every day since the review concluded and it appears I still have my award.

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Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 4,800 Championing

    This happens due to a PIP claim or review.

    PIP inform ESA of the award, who then check your ESA claim to see if you now qualify for any extra payment.

  • JCam43
    JCam43 Online Community Member Posts: 5 Listener

    Oh perfect! If that's all it is I have no worries, thank you!

  • Kimi87
    Kimi87 Online Community Member Posts: 4,800 Championing

    It happened to me when I was awarded PIP, even though I was on New Style ESA which has no premiums payable.