Hi, I was awarded pip in January, I was told an award letter would follow in about 2 weeks, I still haven't received any letter, only a entitlement one, I phoned them up last week asking for the award letter to be sent out, they told me they don't send copies, I said it's not a copy as I haven't received the original, she said I need to wait, I need this letter for Birmingham City Council, any ideas please.